257255 - Installer crashes near end on XP

Status: VERIFIED INVALID

(Firefox :: Installer, defect)

Description

[seb bacon]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1)
Build Identifier: http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/0.9.3/FirefoxSetup-0.9.3.exe

In both "custom" and "standard" modes, installer crashes very near the end

Reproducible: Always
Steps to Reproduce:
Run the installer on XP
Actual Results:  
Error dialog "Error occurred during installation - Firefox Browser: 5"; failed 
installation

Expected Results:  
Installed

The following was reported from filemon:

19:21:10	setup.exe:2572	QUERY INFORMATION	C:\DOCUME~1
\XXX\LOCALS~1\Temp\7zS5C8.tmp\install.ini	BUFFER OVERFLOW
	FileFsVolumeInformation

Comment 1

[Peter van der Woude [:Peter6]]

*** Bug 257256 has been marked as a duplicate of this bug. ***

Comment 2

[Peter van der Woude [:Peter6]]

did you download the file and install or install directly from Internet explorer ?

Comment 3

[seb bacon]

It was downloaded and then installed.  Thunderbird has also showed the same 
problem.  This is XP Version 2002 SP1, BTW.

Comment 4

[Peter van der Woude [:Peter6]]

remove any Firefox directory

save the installerfile to C:/ i/o a temp directory

try again

Comment 5

[seb bacon]

Sorry, what do you mean by "i/o a temp directory"?

I saved it to C:\ and created a Temp directory and tried to install to that - 
no joy.

Comment 6

[Peter van der Woude [:Peter6]]

I can't speak for XP but I know win2k has some vague issues if you save to
documents and setting/etc.
1.Go to your profile directory and delete the Mozilla entry
2.In IE clear your cache and download FF0.9.3.again
3.Go to windows update and see if you need new graphical drivers (may be an issue)
4.Install graphical drivers, if you have done that you MUST reboot
5.restart windows
6. Install Firefox without changing directories, just let it do the suggested
installation.

7. If that doesn't work you may have a serious problem with your computer.
well over 100.000 people installed FF0.9.3 without your problem.

Comment 7

[seb bacon]

I've tried all your suggestions, with no success.

I agree that this is probably related to something being screwed up in a 
fairly unique way on this particular machine (it's someone else's and I know 
not a lot about windows).

For reference, though, I don't seem to have been the only one encountering the 
problem:

http://sillydog.org/forum/viewtopic.php?p=4744
http://groups.google.com/groups?th=d98d6e82a868653

Comment 8

[Peter van der Woude [:Peter6]]

Sorry, but can't help you with this problem.

Comment 9

[Tristor]

Marking Invalid, if problem occurs with recent milestone builds, re-open or file
a new bug.