257969 - mailto: opens 60 IE windows; Firefox install may delete mail handling defaults

Status: RESOLVED EXPIRED

(Firefox :: Shell Integration, defect)

Description

[Andrew Jakabovics]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7) Gecko/20040803 Firefox/0.9.3

All mailto: links open 60 blank IE windows (with mailto:[e-mail] in the URL
bar) and an error message: "Could not perform this operation because default
mail client is not installed."
I have Mozilla 1.72 installed and was using it as my default mail client. I
installed Firefox but not Thunderbird. It looks like the Firefox installation
deleted any references to Mozilla's mail client. (Mailto: still works in
Mozilla, but appears to be broken in IE also. IE used to open the Mozilla mail
client.)

Reproducible: Always
Steps to Reproduce:
1. Install firefox
2. don't install thunderbird
3. open firefox
4. click on any email link

Actual Results:  
60 IE windows open with the mailto: in the URL bar and an error message (above)

Expected Results:  
Opened a new blank mail message window in Mozilla addressed to the email address
in the referring mailto: link.

Comment 1

[Mike Connor [:mconnor]]

we don't touch any of the mailto: bits.  If you unset Mozilla Mail as your
default mail client, that might explain it.

Comment 2

[Read Gilgen]

This exact thing has happened to me.  I use GroupWise, and after installing
Firefox GW wouldn't even start up.  I had to deactivate Firefox as my default
mail app, so GW would start.  But now clicking a mailto: link opens 60+ IE
windows, requiring reboot to clean it all up.  Firefox is clearly the instigator...

(In reply to comment #1)
> we don't touch any of the mailto: bits.  If you unset Mozilla Mail as your
> default mail client, that might explain it.

Comment 3

[Read Gilgen]

(In reply to comment #2)
This exact thing has happened to me.  I use GroupWise, and after installing
Thunderbird, GW wouldn't even start up.  I had to deactivate Thunderbird as my
default mail app, so GW would start.  But now clicking a mailto: link in Firefox
opens 60+ IE windows, requiring reboot to clean it all up.  Thunderbird is
clearly the instigator...
> 
> (In reply to comment #1)
> > we don't touch any of the mailto: bits.  If you unset Mozilla Mail as your
> > default mail client, that might explain it.
> 
> 

Comment 4

[Read Gilgen]

(Sorry for the confusing replies.  Had to edit, and ended up adding two replies.
 The one that says Thunderbird is clearly the instigator is the correct reply.)

(In reply to comment #1)
> we don't touch any of the mailto: bits.  If you unset Mozilla Mail as your
> default mail client, that might explain it.

Comment 5

[Scott Tran (Wildcard)]

Dupe of 257894 ?

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.