259714 - printing hangs

Status: RESOLVED WORKSFORME

(Camino Graveyard :: Printing, defect)

Description

[Philip Machanick]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.2) Gecko/20040825 Camino/0.8.1
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.2) Gecko/20040825 Camino/0.8.1

Unfortunately I've only seen this recently on a bank web page and you would have
to log in as me to see this but the symptoms are repeatable at that site (page
has at and applet and javascript, and in secure mode).

Symptoms: start printing, progress bar moves slightly, doesn't respond to
cancel, eventually spinning cursor of death starts.

Reproducible: Always
Steps to Reproduce:
1.open bank statement
2.choose print
3.wait a few minutes

Actual Results:  
no progress, couldn't cancel, application unpresponsive -- have to force quit

Expected Results:  
print or at least permit cancelling (COMMAND-. or click on Cancel)

Comment 1

[Philip Machanick]

I've seen this problem again at
<http://www.hwatson.force9.co.uk/cookbook/recipes/desserts/lemonmeringuepie.htm>.
It is not repeatable in this case simply by force-quitting and trying again --
it appears that substantial activity is needed before the bug manifests in this
case.

Comment 2

[Ludovic Hirlimann [:Usul]]

Wouldn't this be a dup of #182355 ?

Comment 3

[Philip Machanick]

(In reply to comment #2)
> Wouldn't this be a dup of #182355 ?

No. The print dialog goes away as normal. The progress box with the Cancel
button appears then the problem manifests. It appears to need a reasonably long
session before it happens. I haven't been able to pin down an exact sequence of
events to trigger it.

Comment 4

[Jasper]

Closing because of the lack of information. Please file a more presize bug when
more information is available.

Comment 5

[Philip Machanick]

Unfortunately this one is harder to reproduce than I thought when first
reporting it -- it relies on having run a session for a while, rather than being
at a specific page, but the results are the same whatever triggers it: the
printing progress dialog stops showing progress, and will not respond to Cancel.
I don't know what more specific information I can supply than that but if
something arises, I will report it.

A possible hint: could the behaviour reported in 157628 cause confusion over
what is actually printing?

Comment 6

[Josh Aas]

Seems that Jasper meant to close this bug, and I agree with his reasoning.
Re-open later if new information comes up.