Closed Bug 260327 Opened 20 years ago Closed 20 years ago

Download documentation link causes crash

Categories

(Firefox :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED INVALID

People

(Reporter: bugzilla, Assigned: bugzilla)

References

()

Details

(Keywords: crash, stackwanted)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10 I confirmed this on two WinXP Pro systems running SP2 with the latest Firefox RC1. Go to the link above. On that page, click the link for "Microsoft Windows Script 5.6 Documentation for Download". Firefox crashes bringing up the Talkback utility. Note that going directly to the page in that link does not seem to cause the crash, only by clicking the link does the problem manifest. Reproducible: Always Steps to Reproduce: 1. Go to http://msdn.microsoft.com/library/default.asp?url=/nhp/default.asp?contentid=28001169 2. Click the link for "Microsoft Windows Script 5.6 Documentation for Download" Actual Results: 1. Browser crashes; talkback utility comes up.
WFM: Mozilla/5.0 (Windows; U; Windows NT 5.1; rv:1.7.3) Gecko/20040913 Firefox/0.10 Weird, not sure why you can reproduce on two computers and I can't on mine.
WFM Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040919 Firefox/0.10. Can you post a talkback id number? Wherever you installed Firefox, run components\talkback.exe and it will list numbers in there.
Talkback Incident IDs: TB878171Y TB878167W TB878154M TB878148W TB878143X TB878139Q TB878075G TB878061G
Keywords: crash, stackwanted
Summary: Download Documentation link causes Crash → Download documentation link causes crash
WFM: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.3) Gecko/20040917 Firefox/0.10 Can you try if it crashes with a new clean profile?
Created a new profile and it still crashes. First time since I began using Firefox that I've had serious stability problems...I've experienced other crashes as well, but not so easily reproducible.
Alright, I did some more experimenting, and it looks like Firefox isn't the culprit after all. Apparently it was the plugin for AI Roboform that was at fault. After I removed it, the crash no longer occurs. I'm submitting a bug report to the Roboform people now...
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → INVALID
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