260451 - Browser process hangs when Bookmarks menu button clicked, or when trying to open bookmarks sidebar

Status: RESOLVED EXPIRED

(Firefox :: Bookmarks & History, defect)

Description

[Rory]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.7) Gecko/20040514
Build Identifier: Mozilla/5.0 (Windows; U; Win98; rv:1.7.3) Gecko/20040913 Firefox/0.10

As with bug 259994, this occurs when attempting to open bookmark menu button. 
Unlike that bug, though, it stays frozen ("not responding" in Task Manager)
indefinitely - at least I gave up after 20 minutes.  Also, this platform is
Windows 98SE, not XP.

Reproducible: Always
Steps to Reproduce:
1. Start browser
2. Click Bookmarks on menu bar, or try to Click bookmarks in View sidebar
3.

Actual Results:  
Immediate freezeup of the browser - no further response, or change in its display.
Task Manager show process to be "not responding" within a minute or so.

Expected Results:  
show bookmarks.

I can view the bookmarks file (appears to be the installed default - all
Mozilla/Firefox oriented, and none of mine) if I type it into the location bar
as a file:/// URL.  The browser seems to work fine as long as I type in the
URL's, or click on links in web pages.  

It also starts up OK with the home page I have set up for my Mozilla 1.7 browser
(http://www.herald-sun.com/), unlike Firefox 0.9.3 which would hang almost
immediately after starting to show that web site (even while I could open it in
Mozilla at almost the same moment).  As I recall, it indicated some kind of name
resolution problem, but not certain now - I just uninstalled it, to wait for
another version since 0.9.2 did not have that problem.

Comment 1

[K. Etheridge]

This happens to me too on MacOSX; started happening as soon as I upgraded from
0.9.* to 0.10.1. Only, I just get an outright crash rather than a hang.
[e-mail]

Comment 2

[OstGote!]

Any bookmarks which point to files/pages on UNC paths/network shares?

Comment 3

[Diederik]

Same problem here, using FireFox 1.0.2 on WinXP. Moving the bookmarks (refering
to UNC paths) to a subfolder shows the main menu instantly; now selecting the
sub menu crashes mozilla!

(In reply to comment #2)
> Any bookmarks which point to files/pages on UNC paths/network shares?

Comment 4

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 5

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.

Comment 6

[Mike Connor [:mconnor]]

sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs, filter on "beltznerLovesGoats" to get rid of this mass change

Comment 7

[Rory]

I have not seen this problem since after 1.0x version of Firefox came out (over a year now? Don't think I tried any more 0.9x versions as a result of this issue).  Not an issue for me any more at least.

Thanks,
Rory O'Connor

Comment 8

[K. Etheridge]

This was originally caused by some kind of corruption of the bookmarks file.  I should have saved the offending line that I isolated by binary comparisons, but this was quite a while ago now.. I haven't seen it in any recent version.  -K. Etheridge