274044 - firefox crashed OS and lost bookmarks

Status: VERIFIED DUPLICATE of bug 193749

(Firefox :: Bookmarks & History, defect)

Description

[mahesh.rengaswamy]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

Firefox crashed twice in a week and brought the operating system down (Windows
2000).  In this process, all the bookmarks I had saved also disappeared.

Reproducible: Sometimes
Steps to Reproduce:
1.Launch Firefox
2.Surf the web
3.Access a bookmark that links to a dynamic page (like Flash loaded site)

Actual Results:  
The OS blue screens
When you log back on, the bookmarks folder has disappeared.

Expected Results:  
It should not have crashed the OS and the bookmarks should never disappear.

Comment 1

[OstGote!]

You should be able to recover your bookmarks from a backup that is made automaticly.
http://www.mozilla.org/support/firefox/profile
Follow the directions in the section titled "Locate your profile folder". There
should be a file named "bookmarks.bak" in your profile folder.

1. Open the bookmark manager (bookmarks --> Manage Bookmarks)
2. in the bookmark manager choose (File --> Import)
3. Select "From File" and choose Next
4. Navigate to the folder where the bookmarks.bak is located and choose Open

*** This bug has been marked as a duplicate of 193749 ***

Comment 2

[Mike Connor [:mconnor]]

It shouldn't be possible for Firefox (or any normal app) to crash Windows 2000,
due to how the system architecture is implemented.  Maybe the OS crashed while
using Firefox, but that's a different problem.

v/dupe

Comment 3

[Mike Connor [:mconnor]]

sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs, filter on "beltznerLovesGoats" to get rid of this mass change