Closed Bug 275668 Opened 21 years ago Closed 17 years ago

Include info on enabling/disabling plugins

Categories

(support.mozilla.org :: Knowledge Base Articles, task)

Product:
support.mozilla.org
Component:
Knowledge Base Articles
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: jwalden+fxhelp, Unassigned)

References

Details

We need to respond to the complaint about no info in Help on disabling possibly evil stuff. As we don't have a document for plug-ins, I'm not sure exactly how we'll add in that info for them. It's easy enough to add the info for extensions/themes (assuming we want to do this for themes, that is), but without a handy spot for plug-ins, that may be more tricky. Suggestions on the plug-in aspect of this?
How about a separate heading Plugins under Downloads subheading (under Options) in the help viewer? Plugins are already mentioned there anyway so you could then expand on this a bit more. Alternatively, you could do a 'Security' section (or similar) for the help viewer under which you could then place the information on Cookies, Popup blocking, Extensions, Themes and Plugins.
We've already covered uninstalling themes and extensions. You can't disable themes since they're either in use or not. We might want to explain how to disable extensions. You can disable plugins in Options->Downloads->Plugins, but it was said that "this option only prevents plugins from loading when their associated file types are opened on their own, not when they are embedded in a page". http://www.mozillazine.org/talkback.html?article=5808 So we might want to explain how to delete plugins.
We need to at least consider this for 1.1.
Target Milestone: --- → Firefox1.1
Target Milestone: Firefox1.1 → Future
Severity: normal → enhancement
URL: http://weblogs.asp.net/ptorr/archive/...
Depends on: 336389
Whiteboard: bug 336389 will fix this for add-ons
The add-ons part is done. Plug-ins is left.
Summary: Include info on disabling Firefox themes, extensions, plug-ins, etc. in Help → Include info on removing plug-ins in Help
Whiteboard: bug 336389 will fix this for add-ons
Moving over to SUMO. In Firefox 3, Plugins can be enabled or disabled in the Add-ons manager (bug 339056). This should be mentioned here: http://support.mozilla.com/kb/Customizing+Firefox#Disabling_Enabling_and_Uninstalling_Add_ons: "If you want to get rid of an extension"... "Themes can only be uninstalled"... Add something like: "Plugins can be enabled or disabled".
Assignee: jwalden+fxhelp → nobody
Component: Help Documentation → Knowledge Base Articles
Depends on: 339056
Product: Firefox → Sumo
QA Contact: help.documentation → kb-articles
Summary: Include info on removing plug-ins in Help → Include info on enabling/disabling plugins
Target Milestone: Future → ---
I can't edit the locked ((Customizing Firefox|#Disabling Enabling and Uninstalling Add Ons)) article, but we now have ((Troubleshooting plugins)) and ((Uninsalling add-ons)), which document how to enable/disable/remove plugins. [http://support.mozilla.com/en-US/kb/Troubleshooting+plugins] [http://support.mozilla.com/en-US/kb/Uninstalling+add-ons]
Resolving as WFM, based on comment 6.
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.