276082 - Security component missing / SSL disabled

Status: RESOLVED EXPIRED

(Firefox Build System :: General, defect)

Description

[Eric]

When I go to Tools, Options, or when I visit a webpage that has a saved 
password (through Password Manager), I get this error message:

Could not initialize the browser's security component.  The most likely cause 
is problems with files in your browser's profile directory.  Please check that 
this directory has no read/write restrictions and that your hard disk is not 
full or close to full.  It is recommended that you exit the browser and fix 
the problem.  If you continue to use this browser session, you might see 
incorrect browser behavior when accessing security features.

All saved passwords are gone.

Also, when I go to a page that uses SSL (such as paypal), I get this error 
message:

You cannot connect to paypalssl.doubleclick.net because SSL is disabled.

This does not happen in IE, only Firebird.  I tried this using the nightly 
build above.

Comment 1

[Jesse Ruderman]

What version of Firefox are you using?  (Paste the user-agent string from Help >
About.)

Comment 2

[Eric]

My version is Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5)
Gecko/20041107 Firefox/1.0

Comment 3

[rainshadow31]

Girlfriend is having the same problem, same symptoms.  Claims SSL is disabled on
any site using SSL.  Also noted that in the certificate manager there are no
listings under the 'authorities' tab.  File > Import did not resolve.

Comment 4

[George Hammerschmidt]

I had this maddening bug but, thanks to my son's brain, it has been eliminated
(the bug - not his brain!).

1. Uninstall Firefox
2. Delete the folder C:\Documents & Settings\"User"\Application Data\Mozilla
3. Re-install Firefox.

Bingo.

Comment 5

[Mark Hammerschmidt]

Before you uninstall and delete the mozilla folder in Documents and settings
make sure you copy the file bookmarks.html and bookmarks.bak to a safe location
then paste them back into the new folder after reinstalling Mozilla. That way
you don't lose your bookmarks. These two files are in C:\Documents &
Settings\"User"\Application Data\Mozilla\Firefox\Profiles\Default.if1 - also
useful to know for backup at any time. Brain of son!!

Comment 6

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
reproduction information if you have it.

If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

The latest beta releases can be obtained from:
Firefox:     http://www.mozilla.org/projects/firefox/
Thunderbird: http://www.mozilla.org/products/thunderbird/releases/1.5beta1.html
Seamonkey:   http://www.mozilla.org/projects/seamonkey/

Comment 7

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.