Closed
Bug 276485
Opened 20 years ago
Closed 14 years ago
hp.com - Partner Portal page rejects browsers with "Firefox" in user-agent string via server-side sniffing
Categories
(Tech Evangelism Graveyard :: English US, defect)
Tech Evangelism Graveyard
English US
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: maustin, Unassigned)
References
()
Details
(Keywords: top500)
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0 Message on screen: XML parsing error: not well-formed Location: http://h20196.www2.hp.com/prmportal_enu/usa/start.swe?SWECma=Login Reproducible: Always Steps to Reproduce: 1.in url window tpye "www.hp.com/partners/us" and enter 2.or type "http://h20196.www2.hp.com/prmportal_enu/usa/start.swe?SWECma=Login" and enter 3. Actual Results: message appears as shown under details above Expected Results: The Hewlet Packard partner login in page should appear
Comment 1•20 years ago
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I get error 404 Conforming summary to TFM item 10 at http://www.mozilla.org/projects/tech-evangelism/site/procedures.html#file-new Reporter, when you file a TE bug, please follow the reporting guidelines.
Summary: page will not display, see details → hp.com - page will not display, see details
Comment 2•20 years ago
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On 2nd try I get redirected to https://h20196.www2.hp.com/prmportal_enu/usa/start.swe?_sn=srTdunj4S961Cfbry0Smc3NUuCftlr4FBOEyZMBlKsI_&SWECmd=Login&SWEFullRefresh=1&SWEFullRefresh=1 which loads just fine in trunk.
Comment 3•20 years ago
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*** Bug 277436 has been marked as a duplicate of this bug. ***
Comment 4•20 years ago
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Please see bug 277436 for additional comments.
Comment 5•17 years ago
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There's definitely something fishy going on here. In Firefox 2, I consistently and reliably get redirected to http://h20375.www2.hp.com/portal/error_display.jsp when loading http://www.hp.com/partners/us . The page actually displays for an instant, and then the error page comes up. In Camino trunk, I get redirected to http://h20375.www2.hp.com/portal/site/publicpartner-portal/?lang=en which loads fine. There are a few CSS warnings in Firefox's Error Console, but nothing that would explain the redirect. They're doing a bunch of browser-sniffing in http://welcome.hp-ww.com/js/hpweb_utilities.js but it looks largely benign and/or sane. Likewise with the sniffing in http://h20375.www2.hp.com/portalweb/spp/js/sppFunctions.js It's entirely possible they're doing something server-side that's breaking Firefox 2 but not unrecognised Gecko browsers like Camino. Confirming for further investigation on the part of...somebody.
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows XP → All
Hardware: PC → All
Comment 6•17 years ago
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If I clear all hp.com cookies (there were only three, two of which were the same as those given to Firefox and the third of which was a JSESSIONID cookie that I'm sure isn't related to this problem) and ensure Camino has "firefox" in the UA string, I can reproduce the error in Camino as well. If I clear cookies again and remove "firefox" from the UA, the error goes away. There's some sort of Firefox rejection going on here.
Summary: hp.com - page will not display, see details → hp.com - Partner Portal page rejects browsers with "Firefox" in user-agent string via server-side sniffing
Comment 7•14 years ago
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INCOMPLETE due to lack of activity since the end of 2009. If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself. Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.
Status: NEW → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
Updated•10 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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