278248 - II got this error when i opened the web interface for the first time after installing bugzilla 2.1.18 rc3

Status: VERIFIED INVALID

(Bugzilla :: Installation & Upgrading, defect)

Description

[Swarup Kumar]

Bugzilla has suffered an internal error. Please save this page and send it to 
THE MAINTAINER HAS NOT YET BEEN SET with details of what you were doing at the 
time this message appeared. 

URL: http://192.160.0.80/bugs/

Template->process() failed twice.
First error: file error - cache failed to write index.html.tmpl: Error in 
tempfile() using data/template/template/en/default/XXXXXXXXXX: Parent directory 
(data/template/template/en/default/) is not writable 
at /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/Template/Document.pm 
line 280 
Second error: file error - cache failed to write code-error.html.tmpl: Error in 
tempfile() using data/template/template/en/default/global/XXXXXXXXXX: Parent 
directory (data/template/template/en/default/global/) is not writable 
at /usr/lib/perl5/site_perl/5.8.0/i386-linux-thread-multi/Template/Document.pm 
line 280

Comment 1

[Dave Miller [:justdave]]

*** Bug 278249 has been marked as a duplicate of this bug. ***

Comment 2

[Dave Miller [:justdave]]

You most likely haven't followed the installation directions correctly.  Please
see http://www.bugzilla.org/support/ for places you can get help with that.