278950 - pdfs won't open at all using acrobat reader 7.0

Status: RESOLVED INVALID

(Toolkit Graveyard :: Plugin Finder Service, defect)

Description

[Milena]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Firefox/1.0

I have Firefox 1.0, running on Windows XP, and just recently downloaded Acrobat
7, upgraded from version 5. Now pdf documents won't open at all in Firefox, adn
when i search the plug in list pdfs don't show in it! Please help urgently, as I
get my weekly school readings in pdf format over email.

Reproducible: Always

Steps to Reproduce:
1. open an email msg
2. clicked on a pdf attachment
3 [review]. it seemed to open, but them it remained blank, while the page was "Done"



Expected Results:  
opened the document using ACrobat Reader 7.

Comment 1

[Doron Rosenberg (IBM)]

try downloading the pdfs to your harddisk and view them there?

You probably want to close firefox, uninstall acrobat and then reinstall it
again, seems acrobat isn't installing its plugin files correctly.