279359 - Cannot print complete documents from the web in Firefox; Firefox truncates the text and/or prints only one page of a scrolling, multipage doc.

Status: RESOLVED INCOMPLETE

(Core :: Printing: Output, defect)

Description

[Sanna Goyert]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.7.5) Gecko/20041107 Firefox/1.0

The URL above is just one of many. Unfortunately, I cannot print complete
documents from the web in Firefox. This limits its usefulness for me and many
other serious users. At the above URL, Firefox truncates the main text; other
browsers such as Safari and IE do not have this problem. Although there are many
aspects of Firefox that I prefer as compared to the other browsers, I cannot use
it with this problem. When I use preview, that function shows exactly what will
print. - That is, only one page of a multipage scroll and/or truncated text. 
This is a major problem and will limit its use by all scientists as well as many
other professionals. Of course this scrolling page prints fine, so I realize it
is the way the page is constructed. However, since Safari and IE can accomodate
the other types of pages, Firefox should also be able to do this. 

Reproducible: Always

Steps to Reproduce:
1. Go to above URL
2. Hit preview or print
3.

Actual Results:  
Get truncated text and/or only 1 page

Expected Results:  
 It should have printed entire page and/or multiple pages as does Safari or Explorer

Truncated printing

Comment 1

[Jim Ronback]

http://www.preventionisthecure.org/toxictriggers.html
With this URL, using Firefox, only the first page is shown in preview and only
the first page is printed. Also the text on the first page spills over the
footer area in the preview and the printed page. The remaining 3 pages are
missing. A similar  footer problem also exists in Mozilla as 261743. All 4 pages
are printed OK with IE 6.

Comment 2

[Dave Yorke]

Someone please confirm this bug.  It is **** me off. :-)

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.8) Gecko/20050511
Firefox/1.0.4

My situation same as Jim's (additional comment #1)

Here is a page that has this problem:
http://www.weber.com/bbq/pub/shop/finder/gas/g3_wtbl_cm_sslf.aspx

Of course, it prints OK in IE (it is an ASP page).

Comment 3

[Bob Clary [:bc] (inactive)]

over to core printing.

Comment 4

[Andreas Kuckartz]

This likely is a duplicate of bug 154892. Please verify and close this bug as duplicate.

Comment 5

[RNicoletto]

Both testcases in comment 1 and comment 2 are no longer online.

Testcase in comment 0 WFM ==> [url=http://www.divshare.com/download/10625632-879]DivShare File - 279359_PubMed.pdf[/url]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2) Gecko/20100115 Firefox/3.6

Comment 6

[Kevin Bailey]

And here is a case where the printing is only printing one page properly and
the footer of a second page and that's no matter how many pages should be
printed.

Go to:

https://twiki.cern.ch/twiki/bin/view/TWiki/UserDocumentationCategory

in FF 3.6.3 and then select print preview.

This problem is only happening in certain cases - and a slightly older than
current version of Twiki seems to be one of those cases.

In Cern's case the version of twiki is

version TWiki-4.3.2, Wed, 02 Sep 2009, build 18148, Plugin API version 1.2

Comment 7

[Chris Lawson (gone)]

It's really not useful to keep this bug open any longer if the testcases we had are offline now.

Kevin, please open a *new* bug (in Core:Printing) with the testcase you've got in comment 6, and attach a copy of the page (Save As -> HTML Source) to the bug so we have a permanent record of it, lest it disappear before someone can triage that new bug.

INCOMPLETE since we don't really know what was happening with this one.

Comment 8

[Chris Lawson (gone)]

Oh, and Kevin, please CC me on the new bug you file.

Comment 9

[Keith Field]

Apparently, this issue was reported 8 years ago and it hasn't been resolved (or maybe it has reappeared recently).

Here's a simple common page:
https://www.cornerbakerycafe.com/menu

Firefox 58.0.1 prints only the first page and a blank 2nd page. 

The full multipage webpage prints fully from Opera, Chrome and Edge.