User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.7.5) Gecko/20041110 Firefox/1.0 Following a blue screen, all bookmarks have disappeared. Firefox was running at the time of the crash. The XP crash was unrelated (ATI driver issue). Upon restarting the machine, and firefox all bookmarks had vanished. Reproducible: Didn't try Steps to Reproduce: 1. Have a firefox running. 2. Get a crash 3. Restart machine and firefox Actual Results: Bookmarks vanished. Expected Results: Not have lost the bookmarks. Whilst critical is perhaps overstating the severity, I have lossed all my bookmarks as a result - which for me (and presumably others) is rather significant.
Adding dataloss keyword, but I can't test myself (wrong OS). It might help if you're able to make this easier to reproduce--the steps seem rather general.
I am sorry about the lack of reproducability. Unfortunately (at least in this case) I don't get blue screens that often. I can't simulate with a power loss as I use a PC and powering off is an orderly shutdown.
*** Bug 283115 has been marked as a duplicate of this bug. ***
(In reply to comment #2) > ... I use a PC and powering off is an orderly shutdown. Actually, despite the fact that a shutting down a filesystem and an OS should be an orderly process, this kind of dataloss has been seen in those circumstances. See Bug 193749 "bookmarks and personal preferences are lost after system crash due to power failure", its many duplicates and the advice in http://www.mozilla.org/start/1.5/troubleshooting/
(In reply to comment #4) > (In reply to comment #2) > > ... I use a PC and powering off is an orderly shutdown. > > Actually, despite the fact that a shutting down a filesystem and an OS > should be an orderly process, ... See Bug 170539 Comment 30 : Could there be a problem with software that scans files for some reason?
BSOD -> bug 193749 (In reply to comment #5) > See Bug 170539 Comment 30 : Could there be a problem with software that > scans files for some reason? That vanishes not your bookmarks, only the prefs and mail accounts settings. *** This bug has been marked as a duplicate of 193749 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Resolution: --- → DUPLICATE
Version: unspecified → 1.0 Branch
Assignee: vladimir+bm → nobody
sorry for bugspam, long-overdue mass reassign of ancient QA contact bugs, filter on "beltznerLovesGoats" to get rid of this mass change
QA Contact: mconnor → bookmarks
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