I have a non-Mozilla biff running. If I read a msg with Mozilla (or 4.x), Mozilla doesn't update the state to READ (not even SEEN?), so my biff keeps notifying me of "new mail", which isn't new anymore. I have to close (!) Mailnews (or Messenger) in order to update. Please give me an option to syncronizise with the server, when Mozilla gets new mail. At least set SEEN plag, better also READ flag and "expurge" (delete mails on server, which I deleted in the client).
cc bienvenu. David, can/should we do this, or should this go into the helpwanted pile?
SEEN is up to the server to set, as is READ. This sounds to me like a problem with multiple connections to the same folder not getting synchronized on the server. We could optionally do a CHECK command to encourage the server to synchronize the connections. I guess this could be a help-wanted bug. There are other similar help-wanted bugs about issuing CHECK, I believe, though.
May well be, that I'm wrong with the IMAP details. Note however, that the server is updated (i.e. the biff stops notifying), when I close Messenger (/Mailnews?), so there must be anything done, which isn't done during normal runtime. I'm using the UW-IMAP server, if that matters.
yes, when we shut down, we logout of the connection, which makes the imap server flush the state (basically equivalent to doing a check).
Couldn't find a helpwanted bug related to this. Sending to the helpwanted list.
Assignee: phil → nobody
Summary: Update on Get Mail → Synchronize IMAP seen/read flags with other svr connections
Summary: Synchronize IMAP seen/read flags with other svr connections → Synchronize IMAP folders with other svr connections
Not just SEEN/READ, but also delete.
yes, these are all part of the mailbox state that the server is not synchronizing between open connections.
Servers don't want clients to CHECK every time they read a message. CHECK is expensive, especially for c-client berkeley format mailboxes. It really should be the server's job to figure out when to checkpoint. I suppose the client could issue a CHECK after, say, 5 minutes of inactivity after it knows it has done a state change.
John, I didn't mean to CHECK after the user read a msg, but when we "Get New Mail", i.e. when we ask the server, if new mail arrived. This is done by default only every 10(?) mins anyway. It could also be a pref.
yes, I was referring to issuing a check after Get New Mail and associated filters run (which I believe you or someone else on the server team suggested to me in the 4.5 days) - this would fix the problem where messages get filtered twice if you have two clients running. Yes, this should be under the control of a preference, as it is today.
It might make sense to do a new mail check using the CHECK command instead of NOOP if the client knows it has changed state. It may make sense to have the new mail check done using CHECK all the time. If client-side new mail filters exist and they have made modifications, then it might make sense to then do a CHECK. If client-side filters are enabled, we may want the new-mail operation be NOOP instead of CHECK, with the assumption that a CHECK will be done after the new- mail check. I'd like to avoid having a preference. I'd also like to keep in mind a future architecture where the client downloads captions whenever it notices new mail, instead of requiring the user to explicitly do a "get new mail" action.
Summary: Synchronize IMAP folders with other svr connections → IMAP CHECK - Synchronize with other svr connections
Nominating for nsbeta3. Cannot use the product without this bug or bug 42456 (which is [nsbeta3-]) being fixed.
Just to be clear, Mozilla and 4.x are the same in this respect, right? Also, would it be sufficient to make the following pref work in 6.0 the way it works in 4.x? ("mail.imap.noop_check_count", 1) - if this pref is set to 1, every biff will be done with a check, not a noop. This will force mozilla to flush its inbox state to the server at every biff interval. This preference currently works in 4.x, but doesn't in 6.0 (though it's a one line change to add it back to 6.0, which I've already made in my tree - it should have been there all along).
> Just to be clear, Mozilla and 4.x are the same in this respect, right? Yes, it was just my (over-)reaction to the other bug being minused. We need to fix the otehr bug anyway, so I'll remove the nomination for this bug. > ("mail.imap.noop_check_count", 1) - if this pref is set to 1, every biff will > be done with a check, not a noop. Cool, this would be a workaround. Didn't know this pref, will try out in 4.x. Personally, I prefer to leave the biff off and do that manually. So, will your fix work with a manual "Get New Mail" as well? We'd have this bug fixed then, not? I can check this in, if that helps.
Here's the diff for 6.0 : Index: nsImapProtocol.cpp =================================================================== RCS file: /cvsroot/mozilla/mailnews/imap/src/nsImapProtocol.cpp,v retrieving revision 1.283 diff -c -r1.283 nsImapProtocol.cpp *** nsImapProtocol.cpp 2000/08/05 14:27:46 1.283 --- nsImapProtocol.cpp 2000/08/09 23:16:17 *************** *** 186,191 **** --- 186,192 ---- &gHideOtherUsersFromList); prefs->GetBoolPref("mail.imap.hide_unused_namespaces", &gHideUnusedNamespaces); + prefs->GetIntPref("mail.imap.noop_check_count", &gPromoteNoopToCheckCount); } gInitialized = PR_TRUE; return rv; If you want to check that in, that would be great. (Try it and make sure it works first :-) ) Yes, that pref affects both biff and manual get new mail. For 4.x, running on windows or mac, bonking the offline icon will cause us to logout of all the open imap connections, which effectively flushes their state. This doesn't work in 6.0 (yet) because we don't get told about the offline state change because of a bug, whose number I don't know offhand, but I filed it on necko.
bienvenu: thanks! you saved me. Will check out the patch, and check in, if it works :).
Assignee: nobody → mozilla
Tried the patch - works. Seeking approval.
Status: NEW → ASSIGNED
Keywords: helpwanted → approval
Target Milestone: --- → M18
a=brenden. checked in. Bienvenu, thanks again. Should we enable this by default?
Status: ASSIGNED → RESOLVED
Last Resolved: 19 years ago
Resolution: --- → FIXED
cool, thanks for checking it in. No, I don't think it should be the default since it can increase load on the imap server, and isn't needed in the normal case of a single client running against a server.
OK. Is it worth UI? 4.x had it, and I didn't know of it until you told me here.
It's such a power user feature that I don't think it should it have a UI. We do need to document our hidden prefs better (in 4.x, they were documented for enterprise customers in the customization documentation, but we need something similar for 6.0, perhaps online). Seems like an ideal thing for a mozilla volunteer to write up.
The client should just Do The Right Thing. A pref makes no sense here. It would be reasonable to act as if the pref were always 1.
Just remembered one more case were this matters: If we crash or are otherwise unable to write out the data later. In that case, I sometimes ended up with msgs in INBOX, which I had already deleted or moved. I.e. this pref makes sense even in a single-client setup. And don't tell me, we won't crash ;). Yes, we certainly need better docs for hidden prefs. I assume, we will have them :).
QA Contact: lchiang → huang
Verified on Windows 12-05-09-trunk build: After set that pref user_pref("mail.imap.noop_check_count", 1) to 1, all NOOP can be replaced by CHECK. After set that pref to 2, get new msg 4 times will still get 2 NOOP and 2 CHECK. After set that pref to 3, get new msg 6 times will still get 4 NOOP and 2 CHECK. Will verify on other platforms and check with Scott for documenting the hidden prefs for 6.x tomorrow... Thanks David for providing the info.
Verified on Mac 9.2.1 Build 12-06-04-trunk build Verified on Linux 6.1 Build 12-06-08-trunk build After set that pref user_pref("mail.imap.noop_check_count", 1) to 1, all NOOP can be replaced by CHECK. But, there is NSPR bug 113935 logged for IMAP log problem specific for Linux platform. Marking as veriifed.
Status: RESOLVED → VERIFIED
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