287494 - denied web access after installing 1.0.2 update

Status: RESOLVED INVALID

(Toolkit :: Application Update, defect)

Description

[c.donnegan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.6) Gecko/20050223 Firefox/1.0.1 StumbleUpon/1.9992
Build Identifier: Firefox/1.0.2 StumbleUpon/1.9992

I installed the 1.0.2 update and was denied connection to any web sites (I
cannot recall the exact error message but access was denied).  I found 1.0.2
installed in parallel to 1.0.1 in XP Add/Remove programs. I uninstalled 1.0.1
and this disabled Firefox completely.  1.0.2 could not be uninstalled after
this.  I reinstalled 1.0.1 and have been surfing happily since then. 

Reproducible: Didn't try



Expected Results:  
Installed and allowed normal web access.

Comment 1

[:Gavin Sharp [email: [e-mail]]]

Are you sure this wasn't caused by a Firewall software? Often, firewalls block
access to programs with the same filename but with different contents, which
would be the case in a new Firefox install.

Comment 2

[c.donnegan]

Running XP Pro (SP 2) with Windows Firewall ON.  I have downloaded and installed
the 1.0.2 update three times now and am denied access to web sites.  The message
reads:

The connection was refused when attempting to contact http:// ...

I've tried uninstalling version 1.0.1 and then running setup again with the same
results.  When I reinstall 1.0.1 everything is fine.

Comment 3

[OstGote!]

Reporter:

This appears to be a problem with either your firewall or your DNS.  Most
software firewalls (i.e. Zonealarm) will restrict programs from accessing the
network if they change from the previously allowed 'version' based on
signatures.  This prevent maliciously hijacked programs from gaining network
access.  You need to allow the new version of Firefox through your firewall.  If
that doesn't help, try doing ipconfig /flushdns at the run dialog.

Feel free to reopen if this does not help.

Comment 4

[c.donnegan]

Windows XP Pro Build 2600.xpsp_sp2_rtm.040803-2158 (Service Pack 2)

Running Windows firewall only - no software acting as outbound gateway.

1. Turned Windows firewall OFF
2. Uninstalled Firefox 1.0.1
3. Installed 1.0.2
4. The connection was refused when attempting to contact http:// ...
This is my last report.  

Comment 5

[c.donnegan]

Windows XP Pro Build 2600.xpsp_sp2_rtm.040803-2158 (Service Pack 2)

Running Windows firewall only - no software acting as outbound gateway.

1. Turned Windows firewall OFF
2. Uninstalled Firefox 1.0.1
3. Installed 1.0.2
4. The connection was refused when attempting to contact http:// ...
This is my last report.