29.00 KB, application/octet-stream
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322) Build Identifier: 1.0.2 I downloaded the upgrade from 1.0.1 to 1.0.2 when I went into the Add/Remove programs section of Windows XP I saw that both versions where displaying. I then uninstalled 1.0.1. 1.0.2 still shows in the programs installed, but the shortcuts and the file directory are no longer showing. I then downloaded 1.0.2 fully and tried to install it. It gave me an error message saying "unspecified error" and gave the option of "OK" I then tried to uninstall 1.0.2 but it gave the following error 0: Uninstall log folder not found: HKEY_LOCAL_MACHINE\Software\Mozilla\Mozilla Firefox\1.0.2(en-US)\Uninstall Log Folder OK I can not install or uninstall 1.0.2 Reproducible: Always Steps to Reproduce: 1.See Summary 2. 3. Actual Results: See Summary Expected Results: 1.0.1 should have uninstalled and 1.0.2 should have installed sole so that no Registry values would be missing I don't have anything else to report that will help with this. I do have a screen shot of the second error message though.
The root cause here is bug 247884, so duping against that one. When you uninstalled 1.0.1 you really uninstalled 1.0.2 because of this bug. *** This bug has been marked as a duplicate of 247884 ***
This doesn't solve the issue of not being able to install Firefox, as of this point Firefox cannot be installed. Firefox is not able to be used at all, ever. I'd like to be able to use it, but short of a clean install, I cannot use Firefox.
This is a symptom of bug 247884. To install Firefox, download the installer from mozilla.org and run it. *** This bug has been marked as a duplicate of 247884 ***