Closed Bug 28929 Opened 25 years ago Closed 25 years ago

[regression] incorrectly entered pop mail leaves user in wierd state - does not download messages

Categories

(MailNews Core :: Networking, defect, P3)

x86
Linux
defect

Tracking

(Not tracked)

VERIFIED FIXED

People

(Reporter: alecf, Assigned: jefft)

Details

(Whiteboard: [nsbeta2+][6/01])

If you log into a pop account first with an incorrect password, it tells you that the password was incorrect, but then when you DO enter the correct password, the mail never downloads and the progress just keeps spinning If you hit stop and then get messages again, the mail downloads correctly. This is a regression, and it's been this way for a few days (first time I remembered to file a bug report)
We seem have status updating problem in general, all platform. From time to time, when I logon to Imap server by selecting a mailbox folder, it spins until I select another folder or do something else.
Status: NEW → ASSIGNED
Target Milestone: M14
my believe is that the progress problem you described with imap might have to do with the timer mechanism we started using a few weeks ago to start and stop the meteors.
but this is a different problem. The messages do NOT download from the server after entering an incorrect password.
Summary: [regression] incorrectly entered pop mail leaves user in wierd state → [regression] incorrectly entered pop mail leaves user in wierd state - does not download messages
yes, definitely a different problem - I should have made that clear. I didn't want Jeff to think the imap problem was definitely related.
Target Milestone: M14 → M17
this is a severe usability problem - it's breaking me trying to use my ISP... whenever I mis-enter my password, I have to totally restart mozilla in order to use it again!
Severity: normal → critical
This is working fine with my 4-27-00 debug linux build. Hmmm...
QA Contact: lchiang → esther
hrm...this was on my 4-27-00 linux build in fact. I wonder if it has to do with the server you're attaching to (I was using pop3.ispchannel.com)
I was using qa test accounts. I don't have outsize ISP accounts.
what I mean is this may be an interop bug. I just checked, and it says it's an "InterMail POP3" server do we have one of those internall? I'm concerned that this is affecting lots of pop users, even if you're not able to reproduce it on one of our servers.
alec - we don't have one of these POP3 servers internally. Should we get an account from them?
alecf, have you tried getting a protocol log for pop on this server? Maybe we can see which command it is unhappy about.
Yup, a pop3 log will help. setenv NSPR_LOG_MODULES POP3:5 setenv NSPR_FILE ~/tmp/pop50.txt
Mail Review recommends this bug as beta2 stopper. Adding nsbeta2 keyword.
Keywords: nsbeta2
does this occur with 4.7x?
Whiteboard: [NEED INFO]
No,it shouldn't exist on 4.7.
Putting on [nsbeta2+][6/01] radar. This work must be done by 06/01 or we may pull this for PR2.
Whiteboard: [NEED INFO] → [nsbeta2+][6/01]
this just happened to me yesterday, so I know it's still happening - Jeff, drop by if you want a demo.
fix checked in.
Status: ASSIGNED → RESOLVED
Closed: 25 years ago
Resolution: --- → FIXED
Just spoke with Jeff, he and Alec checked this after the fix on the POP3 server alec was haveing a problem with and it was fixed. Will verify based on their test.
Status: RESOLVED → VERIFIED
Product: MailNews → Core
Product: Core → MailNews Core
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