299253 - crash on exit, access violation [xpcom.dll + (0000F2E2)]

Status: RESOLVED DUPLICATE of bug 200119

(Firefox :: General, defect)

Description

[Tony Mechelynck [:tonymec]]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050629 Firefox/1.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.9) Gecko/20050629 Firefox/1.0.5

After clicking on File -> Exit, Firefox crashes on an access violation.

Reproducible: Sometimes

Steps to Reproduce:
1. Select File -> Exit.


Actual Results:  
Firefox crashes and the Quality Assurance Agent comes up.

Expected Results:  
Firefox should have closed down normally.

Talkback crash ID: TB7109855H
Access violation in xpcom.dll at relative address 0xf2e2

Problem does not happen every time but it has happened before, see talkback
crash IDs: TB7088228X and TB7084828Y

Comment 1

[Loke Dupont]

(In reply to comment #0)

I have the same problem, crashes sometimes on exit, not always.

Talkback IDs:
TB8142953H, TB8141691Z, TB8141476Q, TB8140912E, TB8140458M, TB8138357H,
TB8137531K, TB8120056E, TB8105989G, TB8089680W, TB8077460X, TB8072594Y,
TB8069531Q, TB8062832M, TB8062815Z, TB8059616W, TB8033593Y, TB8021001W,
TB8018038K, TB8001560Q, TB7997877G, TB7995668W, TB7991157M, TB7989366Q,
TB7978369H, TB7963924G, TB7961874E, TB7960765G, TB7950356G, TB7937188W,
TB7925429Y, TB7921914K, TB7913464Z

Mozilla/5.0 (Windows; U; Windows NT 5.1; da-DK; rv:1.7.10) Gecko/20050717
Firefox/1.0.6

Comment 2

[timeless]

your build has no symbols, please get the latest branch build or an official
release build (1.0.7?), or try with a trunk nightly.

some of your crashes are null pointer/null function pointer derefs, some appear
to be ole (clipboard?) related, others i can't diagnose. a bunch of them really
do have a consistent stack, but w/o symbols i can't do anything with them :(.

Incident ID: 7960765
Stack Signature	0x01479e58 4b808101
Product ID	Firefox10
Build ID	2005071718
Trigger Time	2005-07-31 03:28:16.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	
URL visited	
User Comments	
Since Last Crash	41786 sec
Total Uptime	120613 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
0x01479e58
xpcom.dll + 0x684e (0x002c684e)
xpcom.dll + 0x6820 (0x002c6820)
xpcom.dll + 0x457f (0x002c457f)
FIREFOX.EXE + 0x44d8 (0x004044d8)
FIREFOX.EXE + 0x1a6a (0x00401a6a)
FIREFOX.EXE + 0x1012 (0x00401012)
kernel32.dll + 0x214c7 (0x77e814c7)

for some of the crashes, i'll probably need you to use a non mozilla.org build
w/ windbg, but let's start w/ the simple crashes first :).

Comment 3

[Loke Dupont]

I updated to Deer Park alpha 2, still same problem

TB8536054K, TB8535893Q

Comment 4

[timeless]

Incident ID: 8536054
Stack Signature	ntdll.dll + 0x1d24 (0x77f51d24) a49aa6e0
Product ID	FirefoxTrunk
Build ID	2005071206
Trigger Time	2005-08-19 17:04:35.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	ntdll.dll + (00001d24)
URL visited	
User Comments	
Since Last Crash	376 sec
Total Uptime	7306 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
ntdll.dll + 0x1d24 (0x77f51d24)
ntdll.dll + 0x1dc9 (0x77f51dc9)
msvcrt.dll + 0x1ab2e (0x77c1ab2e)
nsHashKey::`vector deleting destructor'
nsHashtable::Reset 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/xpcom/ds/nsHashtable.cpp,
line 352]
nsHashtable::Reset 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/xpcom/ds/nsHashtable.cpp,
line 338]
nsObserverService::NotifyObservers 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/xpcom/ds/nsObserverService.cpp,
line 235]
nsXREDirProvider::DoShutdown 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/toolkit/xre/nsXREDirProvider.cpp,
line 643]
ScopedXPCOMStartup::~ScopedXPCOMStartup 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/toolkit/xre/nsAppRunner.cpp,
line 546]
main 
[c:/builds/tinderbox/Fx-Trunk/WINNT_5.2_Depend/mozilla/browser/app/nsBrowserApp.cpp,
line 61]
kernel32.dll + 0x214c7 (0x77e814c7)


*** This bug has been marked as a duplicate of 200119 ***