304939 - FW Upload to Alcatel Speedtouch fails, works with IE

Status: RESOLVED WORKSFORME

(Firefox :: File Handling, defect)

Description

[udo]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.10) Gecko/20050716 Firefox/1.0.6

Tried updating the firmware of an Alcatel SPeedtouch home ADSL modem through the
web interface of this box.
Firmware file was downloaded OK.
You then select a firmware file and start the upload to the ADSL modem.
The modem each time complains about the length of the firmware file: Too short.
The file is almost 1MB in size.
The upload works OK with IE.

Reproducible: Always

Steps to Reproduce:
1. http://10.0.0.138
2. Choose update
3. Browse file
4. Choose upload

Actual Results:  
Too short error message

Expected Results:  
Performed a correct file transfer like IE did.

Comment 1

[udo]

Exact image file size is 919.162 bytes.
I tried several times, with a modem reset in between.
With IE things worked 100% at the first try.

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[udo]

If it takes 4.5 years to come up with this response I do hope you can understand that there is some disappointment here.

The bug is no longer relevant for me as we changed modems and operating systems and indeed changed Firefox versions. But what tells me that the bug is gone?
Should I dig up the modem and test? You didn't even confirm that something was changed to fix it...

Comment 4

[Tyler Downer [He/Him]]

If you can't reproduce it anymore, WFM. Bugzilla is managed almost entirely by volunteers, and so your bug probably fell through the cracks. I apologize about that, but, since you don't use the modem anymore, and there have been no other reports of the issue, we can't tell if something else fixed this issue or not.

Comment 5

[udo]

I know the volunteer thing.
I am a volunteer myself by making a bug mention in bugzilla. Do you want to see my redhat bugzilla frontpage?

I was not asked for more info.
No strace, not sniff, no gdb, nothing.

Because of the changes here it now takes more effort to even get to the state that we could try to reproduce.
This means that some efficiency was lost along the 4.5 years waiting period.
Maybe you could use this point which cannot be denied in some evaluation?
Then it would at least have /some/ value.
Thanks.