Closed Bug 310277 Opened 19 years ago Closed 17 years ago

Create "PENDING-AUTO-RESOLVE" status

Categories

(Bugzilla :: Bugzilla-General, enhancement)

2.19.2
enhancement
Not set
normal

Tracking

()

RESOLVED WONTFIX

People

(Reporter: World, Unassigned)

References

Details

"auto-resolve" hans been enabled for major products lately.
It's very good news for me. (Thanks for the enhancement.)

But, two problems have arose on me.
(1)It is slightly difficult to find my bugs which has been warned, once I close
bug window after reading the warning when I receive warning mail.
(2)Problem determination work for "UNCONFIRMED" bugs (asking to reporter for
"What is bug", asking reporter for additional evidence, etc.) becomes not so
easy, because "Searching active UNCONFIRMED bugs(searching bugs updated these a
few days)" returns huge numbers of bugs which has been warned by "auto-resolve".

Both problems can easily be avoided, if "PENDING-AUTO-RESOLVE" staus is introduced.
This status should be automatically changed to "AUTO-RESOLVED" or something(I
prefer "AUTO-CANCELED"), or automatically changed back to "UNCONFIRMED", when
retention period is expired.
This status should also be manually changeable to "CONFIRMED"(=NEW).
Bugzilla doesn't support this currently, which is why we're doing it the hacky
way we are on b.m.o right now.  If Bugzilla supported it, we'd use it.
Assignee: justdave → general
Component: Bugzilla: Other b.m.o Issues → Bugzilla-General
Product: mozilla.org → Bugzilla
QA Contact: myk → default-qa
Version: other → 2.19.2
Severity: normal → enhancement
How about putting "auto-resolve" in Whiteboard: or Keywords:?
I think this can be a workaround at bugzilla.mozilla.org before enhancement of
"Bugzilla".
Depends on: bz-custstat
Summary: Create "PENDING-AUTO-RESOLVE" status, please. → Create "PENDING-AUTO-RESOLVE" status
b.m.o looks to stop use of "Auto-resolve" and looks to have introduced RESOLVED/INCOMPLETE (Bug 180672 Comment #162 is an example).
No need to keep open. Closing as WONTFIX.
Status: NEW → RESOLVED
Closed: 17 years ago
Resolution: --- → WONTFIX
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