310977 - "Confirm my order" button does not appear on iBook but DOES appear on iMac (or in Explorer on iBook)

Status: RESOLVED WORKSFORME

(Toolkit :: Form Manager, defect)

Description

[Phil Faber]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.12) Gecko/20050919 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-GB; rv:1.7.12) Gecko/20050919 Firefox/1.0.7

When completing a shopping order with Tesco in the UK, the secure checkout page
is supposed to display a "Confirm my order" button at the bottom right.  On the
iMac (running Firefox 1.0.7) it works fine. On an iBook Clamshell (also running
Firefox 1.0.7), it does not appear at all (there is blank space where the button
should be).  The code to generate the button appears to be:

<div id="confirmYourOrder"><h1><span>5. </span>Confirm your order</h1><p
id="confirm"><input type="image" src="/i/b/btnConfirmMyOrder.gif" value="Confirm
my order" name="confirm" id="btnConfirm" onclick="document.formMode = 'confirm'" />

We THINK Tesco may have changed the code on their page in about May 2005.  It
USED  to work on the iBook under an older Firefox 1.0.x but then stopped
working. We updated to 1.0.7 to see if that would fix it but it did not.

Important note: it WORKS on the iBook EVERY TIME if we switch to Explorer 5.x.

Reproducible: Always

Steps to Reproduce:
(Difficult as you need a Tesco shopping account yourselves to test!).  Basically:
(1) Log on to  Tesco shopping using iBook Clamshell
(2) Enter details of shopping order
(3) Attempt to go to 'checkout'.
Actual Results:  
The 'Confirm my order' button fails to appear (which means the order cannot be
completed).

Expected Results:  
Shown the 'Confirm my order' button so that it can be clicked.

Key difference between when it works and when it doesn't as stated above is:

* Always FAILS on an iBook Clamshell under Firefox
* Always WORKS on an iBook Clamshell under Explorer 5.

Comment 1

[Chris Blore]

WORKSFORME on Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.9a7pre) Gecko/2007072204 Minefield/3.0a7pre

Reporter, can you please confirm whether or not this works on a more recent nightly?

Comment 2

[Phil Faber]

Sadly I can't confirm this because the iBook Clamshell has now been replaced by a G4 Titanium iBook (the problem originally resolved itself following the upgrade.)

Comment 3

[Chris Blore]

Ok, thanks for getting back.

As there have been no updates on this bug for a while and nobody else has chimed in, I think we are safe to close it.