313466 - Unable to print graphics (images)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Michael Schroeter]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.12) Gecko/20050919 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de-DE; rv:1.7.12) Gecko/20050919 Firefox/1.0.7

When i use the dvd-database http://www.dvd-datenbank.com/ and i will print my database, the paper doesn't show the movie-images of the content. There are only white frames.

At the printer-preview the images are shown.

When i use the internet-explorer, the images are print OK - but when i use firefox or netscape 7.1 there are not images on the paper.

When i print to fineprint device, the same problem exist - the preview of fineprint does not show the images, only a empty frame.

Reproducible: Always

Steps to Reproduce:
1. open http://www.dvd-datenbank.com/odvddb.php?alias=mia-net
2. File - print preview (german: Datei - Druckvorschau)
3. Option print background (colors and images) is set
4. Print to device fineprint or printer (HP DeskJet 930C/932C/935C USB)

Actual Results:  
The movie-images are not printed.

Expected Results:  
The movie-images should be print.

When i od the same steps to reproduce with the internet-explorer, the respected results are done.

Sorry for my grammar, i'm german. ;-)

Comment 1

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 2

[ottokopp]

I am also unable to print graphics (Only with FF 3.6.3. Opera works fine). If I want to print any hopmepage, the print preview shows an almost blank paper and tho printout is the same!
I am using XP SP3.

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.