315174 - cannot make multiple selections in Cookie; delete key has no effect

Status: NEW

(Firefox :: Settings UI, defect, P3)

Description

[Brett Dikeman]

User-Agent:       Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051025 Firefox/1.5
Build Identifier: Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051025 Firefox/1.5

With 1.5beta2, you cannot select more than one cookie 'site'/address using the shift or command (apple) key.  This is a behavior change from the current production release of Firefox.

Also, pressing delete with an item selected has no effect.  This is a rather obvious shortcut (one which works in other browsers such as Safari, so the user has a reasonable expectation of this working.)

The user also has the reasonable expectation of being able to select multiple items with standard modifier-key behavior (ie shift = select everything between the last item clicked and current item.  Apple/command and/or option key = keep what's already selected, add what I just clicked.)



Reproducible: Always

Steps to Reproduce:
Open the cookie list.  Try to select multiple items with standard modifier keys.  Try to delete using the delete key.



The current lack of functionality (or bug not permitting the functionality) in 1.5beta2 means that managing cookies is -extremely- tedious.  While the "search" function is wonderful, the removed functionality is extremely frustrating.


Please, please, please, PLEASE consider upgrading this bug (I'm leaving it "normal" so as not to be obnoxious.)  A lot of us 'cull' our cookies on a regular basis and this bug will make our lives miserable :-)

Comment 1

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Confirmed in Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8) Gecko/20051102 Firefox/1.5.  

No obvious dupes.  Annoying, but probably too late for 1.5rc2.

Comment 2

[[e-mail]]

selection rfe's still valid on trunk, although (on linux at least) the 'del' key works.

Comment 4

[timeless]

so, if you search for ".", you can make selections, it seems like you can only not make multiple selections in the tree mode.

i think gCookiesWindow.onCookieSelected is the code for this...

Comment 6

[Alex Bell]

Almost ten years later, still no fix. The 'search for "." ' hack is clever, but not obvious. Deleting cookies shouldn't be either all-at-once or one-at-a-time, which is just absurdly inconvenient. I think this should be treated as a privacy feature.

Comment 7

[Peter Dolanjski [:pdol]]

Philipp, any UX issue with allowing multi-selection in order to delete multiple cookies (in the tree view) to make it easier?

Comment 8

[Tanvi Vyas[:tanvi]]

Steps to reproduce:

1) Go to about:preferences
2) Select Privacy
3) Under History choose "Use Custom Settings for History"
4) Click on Show Cookies button
5) You will see the Cookie Manager
6) Try and select multiple collapsed domains and delete cookies for all of them at once

Observe that you can't select multiple rows.  You have to click "Remove selected" for every domain you want to delete.

Why is this a problem?  A user may want to delete all their tracking cookies, but may not want to delete all their bank cookies.  (If they delete their bank cookies, then next time they login to their bank, the bank will often ask them to provide a second factor authentication.  This could be a credit card number or an account number that they don't have handy and have to go search for.  This could also be a series of secret question and answers that they don't remember, and end up having to go through a reset flow.)  We don't offer any usable way to do this (they would have to spend 10-30 minutes deleting individual domains).  So the user either clears everything, and deals with reauthenticating to sites they never wanted to delete data from, or deleting nothing and compromising their privacy.

We should be able to select cookies from multiple collapsed domains at once and delete them.

Comment 9

[(Currently slow to respond) Philipp Sackl [:phlsa] (Firefox UX) please use needinfo]

Sounds good to me!

Comment 10

[Albert Scheiner [:alberts]]

Just had the same issue as described. The reporter also mentioned that the 'delete' button had no affect for him. I was able to delete a selected domain with the 'delete' key (macOS), but the Cookies window closed with the keypress as well. I assume this would be another bug?

Comment 11

[Carolina Jimenez Gomez]

Hello, I'm an outreachy applicant, can I try solving this bug?