316876 - FireFox now rarely downloads a search result

Status: RESOLVED WORKSFORME

(Firefox :: Search, defect)

Description

[welcomeem]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Hi,

The Windows XP automatic updated installed "Secure Update for Windows XP XB896424" on 11/10/05.  Since that timeframe I have been having consistency problems with Firefox with returning search results.  For example,  I am using a network application called linkedin (www.linkedin.com).  If I execute a search in the "Find People" tab it will MOST often return a blank search.  I don't recall any problems prior to the installation of XB896424.

My work-a-round is to launch "MS Internet Explorer".

Any help on this one?

Sincerely,
    Trent

Reproducible: Always

Steps to Reproduce:
1. Goto www.linkedin.com (Sign on if not already cached)
2. Goto tab "Find People"
3. Do a search on any company (i.e:  Oracle)
 

Actual Results:  
A blank page appears (the web browser has finished its work.  No hour glasses arrow indicate system busy state).

Expected Results:  
The search results should return.

Assuming you can reproduce this problem in environment, I would classify this problem as "Major".  

I don't know if others are having this problem or NOT.

My work-a-round is to use MS Internet Explorer.

Comment 1

[Ria Klaassen (not reading all bugmail)]

Have you also tried to reproduce the problem in the safemode (http://www.mozilla.org/support/firefox/faq#troubleshooting) and with the latest version? (http://www.mozilla.org/projects/firefox/)?

Comment 2

[welcomeem]

(In reply to comment #1)
> Have you also tried to reproduce the problem in the safemode
> (http://www.mozilla.org/support/firefox/faq#troubleshooting) and with the
> latest version? (http://www.mozilla.org/projects/firefox/)?
> 

I was looking for a newer version than what I have so thank you for pointing me to it.  I will try it out later today and post the results.

Trent

Comment 3

[welcomeem]

(In reply to comment #2)
> (In reply to comment #1)
> > Have you also tried to reproduce the problem in the safemode
> > (http://www.mozilla.org/support/firefox/faq#troubleshooting) and with the
> > latest version? (http://www.mozilla.org/projects/firefox/)?
> > 
> 
> I was looking for a newer version than what I have so thank you for pointing me
> to it.  I will try it out later today and post the results.
> 
> Trent
> 

I am running the most current version

Firefox 1.0.7 (September 20, 2005) - I believe.  It reports as version 1.0.7

Guess I'll have to try Safemode and let you now?

Trent

Comment 4

[welcomeem]

I have de-installed r 1.0.7 and reinstalled it.  I will post my findings in a couple of days.

I have not yet attempted to use the product in safemode.  The search problem I have described is intermediate (but fails more often than not).

Comment 5

[welcomeem]

I have re-installed the newest version twice:

1) installed over existing and current version

2) de-installed and installed current version (1.0.7)

No effect.

Comment 6

[:Gavin Sharp [email: [e-mail]]]

Please feel free to reopen this if you're still seeing problems.