318857 - Password manager dialog box is empty and list of stored passwords is defunct

Status: RESOLVED INVALID

(Toolkit :: Password Manager, defect)

Description

[Ryan Reich]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051202 Firefox/1.5
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8) Gecko/20051202 Firefox/1.5

I just upgraded from Deer Park Beta 2 to Firefox 1.5.  My saved passwords continue to be filled in automatically; however, every time I send the authentication data Firefox comes up with a blank dialog box from the password manager.  The box has no text and three buttons on the bottom, of which two are labeled "yes" and "no" and the third is also blank.  Whatever I press the page loads normally.  If I go to the Preferences dialog, clicking on the button to display the list of saved passwords does nothing.

Reproducible: Always

Steps to Reproduce:
1. Load any page which requests username and password data.  In particular, try a page for which a saved password exists.
2. Enter the data and send it

1'. Go to the preferences dialog and flip to the password manager tab
2'. Try to display the list of saved passwords.

Actual Results:  
In the first case, a blank dialog box appears.  In the second case, clicking the button has no effect.

Expected Results:  
I would expect a dialog box with text in it, and in the cases when I have a password already saved, I would expect no dialog box at all.  In the second case, I would expect to view a list of saved passwords.

Comment 1

[Ryan Reich]

Further notes.  I should have tried this with a non-saved password as well.  If one enters new authentication data that is not saved, then after closing the blank dialog box a real Password Manager box appears with text.  The blank box then appears to be some kind of bizarre artifact.

Comment 2

[Ria Klaassen (not reading all bugmail)]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20051202 Firefox/1.5 ID:2005120203

WFM. Possibly some files in your profile are corrupted. If you rename signons.txt and key3.db in your profile Firefox will regenerate these files automatically. But in that case you need to start all over again collecting your passwords. Of course you can always rename the files back if it doesn't help.
http://kb.mozillazine.org/Profile_Folder

Comment 3

[Ryan Reich]

Attachment: signons.txt after an incorrect and a correct sequence

Note that ams.org has TWO entries here, whereas Bugzilla only has one.

Comment 4

[Ryan Reich]

Attachment: signons.txt midway through the incorrect sequence.

Comment 5

[Ryan Reich]

I've done some experimenting with the password manager and found a few odd things.  First, I saved "signons.txt" and "key3.db" as suggested, as well as clearing all cookies and saved form data and turning off form saving.  Presumably the browser now knows nothing but what I tell it.

First I go to https://www.ams.org/LoginUser and enter my data (registration is free, so you can try this).  When I send it, a real Password Manager dialog appears and I tell it to "Remember"; when I do that, a blank dialog with "Yes" and "No" buttons appears and I tell it "Yes".  Now I'm signed in; I sign out (upon which the fields are still filled in, even though forms are off, strangely) and restart Firefox; when I return to the login page my password is remembered.  At this point "View Saved Passwords" works as expected.

I clear everything out again and return to the login page.  This time when the blank dialog appears I tell it "No".  At this point "View Saved Passwords" is broken.  I restart and go back to the page, upon which my password is NOT remembered (even though I told Password Manager to "Remember") but when I enter it again I only get the blank dialog, which I tell "Yes" this time.  Upon signing out, restarting, and returning to the login page I find that the password is indeed remembered.

In order to capture this process I've uploaded two versions of "signons.txt".  The first is the one obtained after this sequence and also after saving (using the first, correct, method) the Bugzilla signon information; the second one is the one that existed right after telling the blank dialog "No".  It is clear that some kind of file corruption is going on, but someone who knows what Password Manager does will have to figure out what the blank dialog has to do with it.

Comment 6

[Ryan Reich]

Withdrawn.  My build configuration was uninformed and no doubt some unholy interaction between extensions was at fault.  Upon recompilation with the correct options this disappears.