318917 - Browser does not load after a shut down

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Paul Jacobsen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Firefox/1.0.7

Hello. I'm running FireFox on a Toshiba 3Ghz Pentium 4 laptop with 512Mb RAM. I am finding that more often than not if I shut down the computer at work then start it up again at home (or vice versa)when I click to load FireFox I get the hourglass icon for a moment and then nothing ...as if I hadn't clicked at all. At this point I have only been able to solve the problem by running a system restore.

Reproducible: Sometimes

Comment 1

[Ria Klaassen (not reading all bugmail)]

It is an old version that you are using. Try installing the latest.
And before starting the new one, make a fresh start with a new profile: http://kb.mozillazine.org/Profile_Manager#How_do_I_create_a_new_profile.3F

Comment 2

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.

Comment 4

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.3 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.