User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.12) Gecko/20050915 Browser rejected by website. Works fine if I spoof; also works fine if you click through. Reproducible: Always
They block only Mozilla Suite and Seamonkey, but not FF and NS. You're using a browser or operating system that can't take advantage of all the features at citibank.com. For the best online experience, here's what we recommend you use: Browsers Windows® 2000 or XP Macintosh® OS X or higher Microsoft® Internet ExplorerTM 5.5 and higher Not supported Mozilla Firefox 1.0 and higher 1.0 and higher Netscape® 6.2 and higher 6.2 and higher Safari Not supported 1.0 and higher America Online® 7.0 and higher AOL for OS X ... If you're not ready to upgrade your browser or don't use one of these operating systems, you can still visit our site by clicking the Continue button. If you have any questions please call 1-800-374-9700.
Summary: citibank.com - browser rejected by website → citibank.com - All Gecko browsers except FF/NS are rejected by website
Hey, here's an interesting tidbit: https://web-ao.da-us.citibank.com/cgi-bin/citifi/portal/ao_online/editESignTandC.do?BV_UseBVCookie=yes&version=060107#CitibankOnline Citibank's contract says: > Citibank® Online > > If you are a Citibank banking client with an activated Citibank® Banking Card, > you can access your bank account(s) through the internet using Citibank® > Online. All you need is access to the internet with a browser that supports > 128-bit encryption, your Citibank® Banking Card number and ATM PIN and you can > enjoy the convenience and benefits of this service. IANAL, but it looks to me like a rejection of browsers that support 128-bit encryption is in clear violation of said contract.
Summary: citibank.com - All Gecko browsers except FF/NS are rejected by website → citibank.com - All Gecko browsers except FF/NS are rejected by Citibank online banking
Original URL now redirects to https://web.da-us.citibank.com/cgi-bin/citifi/scripts/login2/login.jsp Problem still exists, of course. Has anyone tried calling them out on their contract violation in comment 2?
Summary: citibank.com - All Gecko browsers except FF/NS are rejected by Citibank online banking → citibank.com - blocks non-Firefox/non-Netscape Gecko browsers (Camino, Seamonkey, Mozilla)
Setting "general.useragent.extra.notfirefox" to "NOT Firefox/2.0" works for the Citibank website. And yes, I've complained to them about this for _years_, to no effect. -JW
(In reply to comment #4) > And yes, I've complained to them about this for _years_, to > no effect. -JW Thanks for your efforts thus far; please keep up the good work. Feel free to use their own contract in future complaints. That's an angle I'm not sure anyone's tried yet.
INCOMPLETE due to lack of activity since the end of 2009. If someone is willing to investigate the issues raised in this bug to determine whether they still exist, *and* work with the site in question to fix any existing issues, please feel free to re-open and assign to yourself. Sorry for the bugspam; filter on "NO MORE PRE-2010 TE BUGS" to remove.
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
Product: Tech Evangelism → Tech Evangelism Graveyard
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