Closed Bug 322389 Opened 19 years ago Closed 19 years ago

Firefox crashes on loading the specified URL

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Version:
1.8 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 325588

People

(Reporter: marcst, Unassigned)

References

(
URL
)

Details

(Keywords: crash) 

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8) Gecko/20051111 Firefox/1.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8) Gecko/20051111 Firefox/1.5

 

Reproducible: Always

Steps to Reproduce:
1. Open firefox
2. Enter www.planetpdf.com/mainpage.asp?webpageid=1682&mp in the URL field
3. Press "enter"


Actual Results:  
Browser crashes

Expected Results:  
Display URL
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8) Gecko/20060104 Firefox/1.5

I get "Operation not allowed" messages but no crash.
Could you provide a talkback ID for the crash? In that case reinstall Firefox with Talkbalk (choose custom install; Quality Feedback Agent).
Firefox crashes without invoking the quality feedback agent.
I have reinstalled Firefox and made sure that it is installed.

Firefox also crashes using a newly created profile.

I do not get the "Operation not allowed" messages you have mentioned.
Which Arobat Plugin version do you use and Do you also crash if you remove the acrobat plugin ?
Keywords: crash
Version: unspecified → 1.5 Branch
Now, Talkback is invoked in about every second crash. 
My IDs are: TB13593775K, TB13593503Z, TB13593502G, TB13593232Q.

I have Acrobat 6 Professional and Acrobat Reader 7.0.5 installed on my computer. The default plugin is Acrobat Reader 7.0.5.

The PDF plugin files in C:\Programme\Mozilla Firefox\plugins are:
nppdf32.DEU: ver 7.0.5.172
nppdf32.dll: ver 7.0.5.172
nppdf32.FRA: ver 6.0.0.878

If I remove these three files and start Firefox again, then about:plugins still lists "Adobe Acrobat" as an active plugin. Moreover I am able to view PDF files within Firefox. 

However, Firefox does still crash when trying to open http://www.planetpdf.com/mainpage.asp?webpageid=1682&mp.

How can I deinstall the Acrobat plugin?
This looks like an acrobat reader plugin problem

Incident ID: 13593775
Stack Signature	nsInlineFrame::`vftable' 9c299243
Product ID	Firefox15
Build ID	2005111116
Trigger Time	2006-01-04 23:47:27.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	firefox.exe + (005f1ebd)
URL visited	http://www.planetpdf.com/mainpage.asp?webpageid=1682&mp
User Comments	
Since Last Crash	628 sec
Total Uptime	10268 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
nsInlineFrame::`vftable'
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
nppdf32.dll + 0x6372 (0x019b6372)
USER32.dll + 0x8734 (0x77d18734)
USER32.dll + 0x8816 (0x77d18816)
USER32.dll + 0xc63f (0x77d1c63f)
USER32.dll + 0xe905 (0x77d1e905)
Component: General → Plug-ins
Product: Firefox → Core
QA Contact: general → plugins
Version: 1.5 Branch → 1.8 Branch
Still, Firefox shouldn't crash. I have informed Adobe about the problem.
Having disabled the Acrobat plugin scan in /greprefs/all.js by commenting out the line "pref("plugin.scan.Acrobat", "5.0");", I was able to disable it completely. Without the plugin the mentioned page loads without crashing Firefox.

Firefox does also crash if the minimum version is raised to "7.0".

This means that the Acrobat plugins with versions 6 or higher can crash Firefox if *BOTH* an "embed"-tag and an "objekt"-tag like the following is used:

<embed src="crash.pdf"></embed>

<object classid="clsid:ca8a9780-280d-11cf-a24d-444553540000">
  <param name="src" value="crash.pdf" />
  <embed src="crash.pdf"></embed>
</object>

*** This bug has been marked as a duplicate of 325588 ***
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → DUPLICATE
Product: Core → Core Graveyard
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