323725 - show_bug.cgi can time out when viewing Long Format with a lot of bugs

Status: NEW

(Bugzilla :: Query/Bug List, defect)

Description

[Muhammad Asghar Nafees]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 1.1.4322)
Build Identifier: Bugzilla 2.20+

when trying to see the bugs list in long format, the show_bug.cgi page crashes if number of bugs are greater than 30. 

Reproducible: Always

Comment 1

[Frédéric Buclin]

I cannot reproduce viewing 360 bugs at once. Marking verified.

Comment 2

[Frédéric Buclin]

*** Bug 323728 has been marked as a duplicate of this bug. ***

Comment 3

[victory <[e-mail]>]

Reporter:
what do you mean crash?
what software you've met crashed?
we cannot reproduce what you're saying so you'll have to provide information
 where you crash, what did you do, too.

Comment 4

[Frédéric Buclin]

Do not reopen without specifying the reason.

Comment 5

[Muhammad Asghar Nafees]

I am using Apache HTTP Server 2.0.55, MySQl 4.1, Windows XP and IE 6.0.29, what I did is,

1. First I make a bug search , which results in some bugs displayed in short description, numbering less than 35.
2. Then I click Long Format, the result is shown.
3. Now I make another search, which shows number of bugs greater than 35.
4. Now I again click Long Format, but this time first it just process for about 3-5 mins than shows Explorer error msg; "The page cannot be displayed" 

Comment 6

[timeless]

does this happen w/ mozilla?

apache is probably killing the job because it took too long. did someone improve long list ot use TT? if so, i blame them.

Comment 7

[Frédéric Buclin]

show_bug.cgi waits for all bugs being processed before displaying any. This can produce a very long delay and apache can timeout. show_bug.cgi should display bugs as soon as they are processed.

This is a valid request, but is not critical.

Comment 8

[Max Kanat-Alexander]

Setting this to minor because it is infrequently reported.

Comment 9

[Adam Meggitt]

I use "long format" to verify successful import of bugs from one version of bugzilla to another.  In bugzilla 3.2, long format is processing bugs at about 274 ms per bug on 1 GHZ 386 running Linux.  Changing the HTTPD timeout to a big number allows the listing to complete if you wait long enough.  By comparison, in bugzilla 2.16, long format listing was 700% faster (using long_list.cgi) averaging 35 ms per bug on 500 Mhz 386 running Linux.  A quarter second seems like a awfully long time to convert one bug in long format.