329175 - Firefox crashes after memory upgrade

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Terry Welshans]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.1) Gecko/20060111 Firefox/1.5.0.1

I have been running a Gateway with no problems with 512Meg of ram. I upgraded to 1.5Gig and now it crashes frequently.  It does not matter what URL I am on - it seems to be random.  I am also seeing Firefox hand at times now, and I can exit using the TaskManager.

I have tried using IE for a day to see if it would run OK, and it does.  The computer is a Gateway with an Athalon 1.1 /133.  The memory is three PC133 512Meg SDRAM. (Max allowed on the motherboard)

Reproducible: Sometimes

Steps to Reproduce:
1.Open any web page
2.Navigate around and find a download (more than a couple meg)
3.Continue navigating.

Actual Results:  
Firefox may or may not close, if it does it sends a crash report to Mozilla.  When it crashes, Firefox.exe continues as a task and I either use Taskmanager to shut it down or if it hangs, I shut the machine down by holding the reset button in.

It may also hang and I shut it down with the TaskManager.

Expected Results:  
I did not expect the browser to hang or crash.

Comment 1

[Steve England [:stevee]]

What happens when you try and stress your memory using a program like memtest86?
- http://www.memtest86.com/

Comment 2

[Terry Welshans]

I ran memtest86 and found two of the 512 Meg SIMMs were bad.  One reported in at 256, the other was packed full of errors.

I have now replaced the two with a 256 meg and a 128 meg that were in the computer originally.

I will run it this way until replacement SIMMS arrive.  Thanks for the tip.  I should have been smart enough to think about the new memory being suspect.  But who would think that two out of three were bad (at least so far).  I will odify to fixed after I run this a while.

Regards, Terry

Comment 3

[Steve England [:stevee]]

Glad that helped! Hope you have better luck with your next sticks of RAM.