33261 - Crashed when trying to install seamonkey "Netscape6Installer.sea.bin" from Mac OS 9.0

Status: VERIFIED WONTFIX

(SeaMonkey :: Installer, defect, P3)

Description

[Karen Huang]

Used 03-24-08-M15 commercial trunk build

Crashed when trying to install seamonkey "Netscape6Installer.sea.bin" from Mac OS 
9.0

I have seen this problem for a while, still log this bug for tracking this 
problem since problem still occurring on current build.

Comment 1

[Sean Su]

reassigning to Samir.

When did it crash?  What buttons did you last click before it crashed?  What was 
it doing when it crashed?

Comment 2

[Karen Huang]

After I click Install button....

Comment 3

[Samir Gehani]

You said you've seen this for a while.  Would it be possible to identify which 
build you first saw this probelm with?  Thanks.

Comment 4

[Karen Huang]

Sorry, I don't remember....I thought somebody from the installer group will 
report that & it will be fixed shortly since it was so obviously.
After a while, I just found that it seemed that it didn't get fixed...
During this time, I was using "Netscape6-mac.sea" instead of 
"Netscape6Installer.sea.bin".... but I am sure that this problem already in 
Beta1 build and my Mac is G4.

Comment 5

[Samir Gehani]

Huang,
I understand that you don't remember.  However, the installer (beta1 and trunk) 
has been working fine on OS 9.0 on many machines.  I suspect contamination of 
the "Temporary Items" folder and hence needed to know the date.  There is a bug 
in OS 9.0 about not cleaning out the "Temporary Items" folder -- a feature the 
installer relies on from the OS.  

I would like to look at your machine when you get a spare moment.  I understand 
that this may be a bug of sorts but it is hard to pinpoint if it is a dup of an 
existing bug without actually looking at the machine since it is isolated to 
your machine currently.  Do let me know when I can stop (mailto:sgehani).  
Thanks.

Comment 6

[Samir Gehani]

The last sentence should have read "Do let me know when I can stop by."

Comment 7

[Karen Huang]

Call me before stop by anytime this afternoon!

Comment 8

[Karen Huang]

Attachment: MacsBug Report of Mac Installer for Mac 9.0/G4

Comment 9

[Samir Gehani]

Karen,
After our discussion earlier this afternoon I came up with an interim hack that 
cleans out your "Temporary Items" folder.  I took the liberty of stoping by your 
cube and cleaning your mahcine.  I have also installed today's trunk build on 
your desktop.  Given that this bug only affects those that used the installer 
while it was broken (something external users won't see) I'm closing it out.

Comment 10

[Karen Huang]

I am still getting crash for the installer for today, yesterday, even the day 
before yesterday's trunk build.....
So, does this mean that I cannot use daily Installer at all since this bug cannot 
be fixed?

Comment 11

[Karen Huang]

But this time it does not crash after selecting "Install" button.
It crashs after finish the first installation processing for Navigator when 
processing 917 files......

Comment 12

[Samir Gehani]

No, that's a separate bug: 33656.

Comment 13

[Karen Huang]

OK. Grace, hope you don't mind I verified this bug for you since problem 
occurred on my machine.
Marking as verified based on sgehani's comments.