Closed Bug 339320 Opened 20 years ago Closed 16 years ago

Firefox (across tabs, different windows) hangs for sometime while loading this site

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
2.0 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: sandeepk_garg, Unassigned)

References

(
URL
)

Details

(Whiteboard: CLOSEME 07/09)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.3) Gecko/20060426 Firefox/1.5.0.3 Please go to this site: http://www.nseindia.com/ You will see that firefox hangs. This is across tabs in same window and even other windows. Few things: 1. This might be due the site not being fully firefox compatible and written with only IE in mind, but still firefox need not stop responding in any case 2. This is most likely a bug in Mozilla, but I cannot install Mozilla to verify, sorry about this 3. I will happy to provide any more details Thanks, Sandeep Garg Reproducible: Always Steps to Reproduce: 1. Just open http://www.nseindia.com/ 2. You will see that browser hangs for sometime 3. Any other tabs/windows open also hang during the same period
Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!
Whiteboard: CLOSEME 07/09
Version: unspecified → 1.5.0.x Branch
Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.5pre) Gecko/20070705 BonEcho/2.0.0.5pre ID:2007070504 WFM and no response from reporter re: comment 1 -->WORKSFORME. Reporter, if you still see this problem with the latest release of Firefox 2, please reopen this bug. Thanks!
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago
Resolution: --- → WORKSFORME
I am using the latest version: ---------------- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4 ---------------- Firefox still hangs till the site http://www.nseindia.com/ completely loads. Please go to this site and try for yourself. - Open any web page in one tab of firefox - Now open another tab and go to http://www.nseindia.com/ - You will note that you cannot navigate to the first tab till this page loads. Primary UI thread of firefox seems to be waiting and is not responsive - Also if you have another window of firefox running then that too is unresponsive I don't understand how you can resolve this bug when we have such a clear repro! Thanks, Sandeep
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
So is this problem reproducable for you if you make a new firefox profile? - http://kb.mozillazine.org/Profile_manager (Do not delete your existing profile)
I am unable to open profile manager using the command "firefox.exe -profilemanager" or "firefox.exe -P". It just opens up the firefox browser window. However, I don't think this has anything to do with profile. Are you unable to repro this yourself? If this is so, I can help you out, please let me know.
If you can't get into the profile manager, that indicates that there is a firefox process still running in the background. Please close firefox, then use the task manager to ensure no firefox.exe processes are running, and then try a new profile. It looks like the site uses Java. What version of Java do you have installed?
Version: 1.5.0.x Branch → 2.0 Branch
You are right, I could get profile manager after exiting firefox. Also as you indicated this is most likely a Java issue. Java control panel has following info: Version: 1.6.0 Java applet runtime settings tab shows this: JRE 1.6.0_01 C:\Program Files\Java\jre1.6.0_01 JRE 1.5.0_06 C:\Program Files\Java\jre1.5.0_06 JRE 1.5.0_09 C:\Program Files\Java\jre1.5.0_09 Java runtime versions show this: 1.5 1.5.0_09 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_09\bin\javaw.exe true 1.5 1.5.0_06 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_06\bin\javaw.exe true 1.5 1.5.0_11 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_11\bin\javaw.exe true 1.6 1.6.0_01 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe true 1.5 1.5.0_10 http://java.sun.com/products/autodl/j2se C:\Program Files\Java\jre1.5.0_10\bin\javaw.exe true Let me know if anything else is required. Thanks, Sandeep
One more thing, I could repro this bug with a new profile...
in firefox's URL bar, could you do about:plugins and report back as to how many java instances are listed and their version numbers also?
Installed plug-ins: Shockwave Flash File name: NPSWF32.dll Shockwave Flash 9.0 r28 MIME Type Description Suffixes Enabled application/x-shockwave-flash Adobe Flash movie swf Yes application/futuresplash FutureSplash movie spl Yes Mozilla Default Plug-in File name: npnul32.dll Default Plug-in MIME Type Description Suffixes Enabled * Mozilla Default Plug-in * No Windows Genuine Advantage File name: npLegitCheckPlugin.dll 1.5.0723.1 MIME Type Description Suffixes Enabled application/WGA-plugin npLegitCheckPlugin * Yes 2007 Microsoft Office system File name: NPOFF12.DLL Office Plugin for Netscape Navigator MIME Type Description Suffixes Enabled application/x-msoffice12 12.0.4518.1014 * Yes Adobe Acrobat File name: nppdf32.dll Adobe PDF Plug-In For Firefox and Netscape MIME Type Description Suffixes Enabled application/pdf Acrobat Portable Document Format pdf Yes application/vnd.adobe.x-mars Acrobat Portable XML Document Format mars Yes application/vnd.fdf Acrobat Forms Data Format fdf Yes application/vnd.adobe.xfdf XML Version of Acrobat Forms Data Format xfdf Yes application/vnd.adobe.xdp+xml Acrobat XML Data Package xdp Yes application/vnd.adobe.xfd+xml Adobe FormFlow99 Data File xfd Yes Shockwave for Director File name: np32dsw.dll Adobe Shockwave for Director Netscape plug-in, version 10.1 MIME Type Description Suffixes Enabled application/x-director Shockwave Movie dir,dxr,dcr Yes Shockwave Flash File name: NPSWF32.dll Shockwave Flash 9.0 r16 MIME Type Description Suffixes Enabled application/x-shockwave-flash Adobe Flash movie swf Yes application/futuresplash FutureSplash movie spl Yes WPFe Plug-In File name: npctrl.dll 0.8.5.0 MIME Type Description Suffixes Enabled application/ag-plugin npctrl scr Yes Windows Presentation Foundation File name: NPWPF.dll Windows Presentation Foundation (WPF) plug-in for Mozilla browsers MIME Type Description Suffixes Enabled application/x-ms-xbap XAML Browser Application xbap Yes application/xaml+xml XAML Document xaml Yes Java(TM) Platform SE 6 U1 File name: npjava13.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.3.1 Java Applet Yes application/x-java-bean;version=1.3.1 JavaBeans Yes application/x-java-applet;version=1.4 Java Applet Yes application/x-java-bean;version=1.4 JavaBeans Yes application/x-java-applet;version=1.4.1 Java Applet Yes application/x-java-bean;version=1.4.1 JavaBeans Yes Java(TM) Platform SE 6 U1 File name: npjava14.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.4.2 Java Applet Yes application/x-java-bean;version=1.4.2 JavaBeans Yes application/x-java-applet;version=1.5 Java Applet Yes application/x-java-bean;version=1.5 JavaBeans Yes application/x-java-applet;version=1.6 Yes application/x-java-bean;version=1.6 Yes Java(TM) Platform SE 6 U1 File name: npjava32.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.3 Java Applet Yes application/x-java-bean;version=1.3 JavaBeans Yes application/x-java-applet;version=1.2.2 Java Applet Yes application/x-java-bean;version=1.2.2 JavaBeans Yes application/x-java-applet;version=1.2.1 Java Applet Yes application/x-java-bean;version=1.2.1 JavaBeans Yes Java(TM) Platform SE 6 U1 File name: npoji610.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-vm Java Yes Java(TM) Platform SE 6 U1 File name: npjava11.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.1.1 Java Applet Yes application/x-java-bean;version=1.1.1 JavaBeans Yes application/x-java-applet;version=1.1 Java Applet Yes application/x-java-bean;version=1.1 JavaBeans Yes application/x-java-applet Java Applet Yes application/x-java-bean JavaBeans Yes Java(TM) Platform SE 6 U1 File name: npjava12.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;version=1.2 Java Applet Yes application/x-java-bean;version=1.2 JavaBeans Yes application/x-java-applet;version=1.1.3 Java Applet Yes application/x-java-bean;version=1.1.3 JavaBeans Yes application/x-java-applet;version=1.1.2 Java Applet Yes application/x-java-bean;version=1.1.2 JavaBeans Yes Java(TM) Platform SE 6 U1 File name: npjpi160_01.dll Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) MIME Type Description Suffixes Enabled application/x-java-applet;jpi-version=1.6.0_01 Java Applet Yes application/x-java-bean;jpi-version=1.6.0_01 JavaBeans Yes Windows Media Player Plug-in Dynamic Link Library File name: npdsplay.dll Npdsplay dll MIME Type Description Suffixes Enabled application/asx Media Files * Yes video/x-ms-asf-plugin Media Files * Yes application/x-mplayer2 Media Files * Yes video/x-ms-asf Media Files asf,asx,* Yes video/x-ms-wm Media Files wm,* Yes audio/x-ms-wma Media Files wma,* Yes audio/x-ms-wax Media Files wax,* Yes video/x-ms-wmv Media Files wmv,* Yes video/x-ms-wvx Media Files wvx,* Yes Microsoft® DRM File name: npdrmv2.dll DRM Netscape Network Object MIME Type Description Suffixes Enabled application/x-drm-v2 Network Interface Plugin nip Yes Microsoft® DRM File name: npwmsdrm.dll DRM Store Netscape Plugin MIME Type Description Suffixes Enabled application/x-drm Network Interface Plugin nip Yes
the site doesn't hang immediately for me, but tabbar stopped working, CTRL+# works, mouse click don't, and java was still present in the systray after closing site... could be an internal java problem (PS: how can exist two different versions of flash 9 NPSWF32.dll in the same folder?)
No reply, INCO. Please reopen if you are seeing this in Firefox 3.5.2 or later in Firefox safe mode and a new profile with the latest plugins. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Profiles
Status: UNCONFIRMED → RESOLVED
Closed: 19 years ago → 16 years ago
Resolution: --- → INCOMPLETE
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