Build 2000-04-03-09M14: NT4, Mac 8.5.1 Haven't tried Linux yet Overview: After a series of steps a crash occurs after deselecting "Save Password" and clicking OK in Account Settings. Steps to reproduce: 1. Open Account Settings and select a Server panel for any type of Mail account (i.e. POP or IMAP) 2. Select "Save password" checkbox and select the OK button. 3. Select the Mail account, select the "Get Msg" button 4. A password dialog appears so enter the Password and select the OK. Now the Master Password dialog should appear. 5. Without entering anything, Cancel out of the Master Password dialog 6. Open Account Settings and select the Server panel again 7. Deselect the "Save password" checkbox and select the OK button. Actual Results: A crash occurs. (I've tried accessing Talkback but it reports an error when trying to retrieve the report) Expected Results: No crash should occur.
alot of these steps seem like they are unrelated. Can you try to narrow down exactly what steps are causing the problem? maybe it's just cancelling the master password dialog? there are general dialog problems today, so it might just be that closing any dialog has a chance of crashing.
The problem also occurs on Friday's 3/31 build. I know this sounds disjointed but the crash happens after the Save Password checkbox is selected, Canceling out of the Master Password dialog and then deselecting the Save Password checkbox and selecting OK. I tried: A1. Select "Save Value" and cancel Master Password dialog: No Crash - Get Msg - In the password dialog I enter the password and select the "Save Value" checkbox. - The Master Password dialog appears, select Cancel - No crash A2. Continue and now a crash occurs: - Open Account Settings and select "Save password" and select OK. - The Master Password dialog appears and cancel. - Go back into Account Settings and deselect "Save password" and select OK and crash occurs. B. Select "Save password" and "Check for new mail every # minutes" - Open Account Settings and select "Save password" and "check for new mail every # minutes", select OK. - Get Msg - Enter password and OK - Master Password dialog appears and select Cancel - Go back into Account Settings and deselect "check for new mail every # minutes" and select OK. No crash. - Go back into Account Settings and deselct "Save password" and select OK. Crash. C. Select and Deselect "Save password" only: No crash - In Account Settings select "Save password" checkbox and OK. - Open Account Settings again, deselect "Save password" and OK. - No crash, So not a problem with Account Settings dialog. D. Select Save password, cancel out of password login: No crash - In Account Settings Select "Save password", select OK. - Get Msg so that password login appears and select Cancel. - Open Account Settings, deselect "Save password", select OK. - No crash, so not a problem canceling from the password login.
thanks for all the effort, this will definately help me track it down.
Incident #: 7914315 Call Stack: (Signature = si_RemoveUser 6885b1b6) si_RemoveUser [d:\builds\seamonkey\mozilla\extensions\wallet\src\singsign.cpp, line 892] SINGSIGN_RemoveUser [d:\builds\seamonkey\mozilla\extensions\wallet\src\singsign.cpp, line 916] nsWalletlibService::SI_RemoveUser [d:\builds\seamonkey\mozilla\extensions\wallet\src\nsWalletService.cpp, line 134] nsMsgIncomingServer::ForgetPassword [d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgIncomingServer.cpp, line 694] nsMsgIncomingServer::SetRememberPassword [d:\builds\seamonkey\mozilla\mailnews\base\util\nsMsgIncomingServer.cpp, line 777] XPTC_InvokeByIndex [d:\builds\seamonkey\mozilla\xpcom\reflect\xptcall\src\md\win32\xptcinvoke.cpp, line 139] nsXPCWrappedNativeClass::CallWrappedMethod [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativeclass.cpp, line 899] WrappedNative_SetProperty [d:\builds\seamonkey\mozilla\js\src\xpconnect\src\xpcwrappednativejsops.cpp, line 293] js_Interpret [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 2339] js_Invoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 696] js_InternalInvoke [d:\builds\seamonkey\mozilla\js\src\jsinterp.c, line 769] JS_CallFunctionValue [d:\builds\seamonkey\mozilla\js\src\jsapi.c, line 2796] nsJSContext::CallEventHandler [d:\builds\seamonkey\mozilla\dom\src\base\nsJSEnvironment.cpp, line 734] nsJSEventListener::HandleEvent [d:\builds\seamonkey\mozilla\dom\src\events\nsJSEventListener.cpp, line 129] nsEventListenerManager::HandleEventSubType [d:\builds\seamonkey\mozilla\layout\events\src\nsEventListenerManager.cpp, line 706] nsEventListenerManager::HandleEvent [d:\builds\seamonkey\mozilla\layout\events\src\nsEventListenerManager.cpp, line 850] nsXULElement::HandleDOMEvent [d:\builds\seamonkey\mozilla\rdf\content\src\nsXULElement.cpp, line 3287] nsEventStateManager::CheckForAndDispatchClick[d:\builds\seamonkey\mozilla\layout \events\src\nsEventState Manager.cpp, line 1600] nsEventStateManager::PostHandleEvent [d:\builds\seamonkey\mozilla\layout\events\src\nsEventStateManager.cpp, line 759] PresShell::HandleEvent [d:\builds\seamonkey\mozilla\layout\html\base\src\nsPresShell.cpp, line 3466] nsView::HandleEvent [d:\builds\seamonkey\mozilla\view\src\nsView.cpp, line 811] nsViewManager2::DispatchEvent [d:\builds\seamonkey\mozilla\view\src\nsViewManager2.cpp, line 1354] HandleEvent [d:\builds\seamonkey\mozilla\view\src\nsView.cpp, line 69] nsWindow::DispatchEvent [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 502] nsWindow::DispatchWindowEvent [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 519] nsWindow::DispatchMouseEvent [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 3139] ChildWindow::DispatchMouseEvent [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 3344] nsWindow::ProcessMessage [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 2332] nsWindow::WindowProc [d:\builds\seamonkey\mozilla\widget\src\windows\nsWindow.cpp, line 677] USER32.dll + 0x1820 (0x77e71820)
The real world way to hit this is to get annoyed with password manager dialog, cancel it and go uncheck the box so it won't happen anymore? Not sure I'd hold beta2 for that, marking M17. Please adjust if you don't agree.
Target Milestone: --- → M17
well, I'm going to try to fix this for M16. crash is bad.
Status: NEW → ASSIGNED
Target Milestone: M17 → M16
Adding crash keyword.
Mail review recommends nsbeta2.
Mass moving M16 to M17 - look for nsbeta2 before anything else.
Target Milestone: M16 → M17
I cannot reproduce the problem because the "Save Password" checkbox no longer displays in the Server panel. I am not sure if this is by design or not.
Status: ASSIGNED → RESOLVED
Last Resolved: 19 years ago
Resolution: --- → WORKSFORME
Putting on [nsbeta2+] radar for beta2 fix. But due to last comments, marking as WorksForMe per PDT mtg.
Status: RESOLVED → REOPENED
Keywords: crash, nsbeta2
Resolution: WORKSFORME → ---
Target Milestone: M17 → M18
Reopening and assigning to myself until a decision is made. In the "Password Manager" spec for Mail (http://gooey/client/5.0/specs/mail/Misc/SingleSignon.html) it states: "Users can store their password in the PM database using the Preferences: Account Settings dialogs. TBD". It is still not clear whether the Save Password option will be in Account Settings. If Save Password is placed in Account Settings then I want to test this scenario so assigning to myself for now.
Actually assigning to myself.
Assignee: alecf → nbaca
Status: REOPENED → NEW
Adding crash keyword
With the new decisions that were made today about how Password Manager will work, i'm not sure if the "Save my password" stuff belongs in Account Settings. If it was, the wording that Simone/Vera are working on for this checkbox (explaining if obscured or encrypted is currently enabled) would also need to be applied. This wording has to change based on how the user has set the Obscure vs Encrption setting. Also, the additional "blue box" (explains how to enable encryption) that was discussed in the Password Manager meeting today would also need to be invoked if this was the first time the user decided to save a password. Since this is added complexity here, maybe we don't want the "Save my password" checkbox in Account Settings? Up to Steve Elmer how he would like to handle this.
Adding Alec to the CC list. How important did we feel it was to have this here? If we did it, it seems like we could reuse the parts being created for the other places so the cost would be pretty low. Other opinions?
We've never "invoked the blue box" from mail before, so there's no code to reuse....
The "Save Password" checkbox has been removed from Account Settings so I can't duplicate the problem. Should this be marked Invalid?
Assignee: nbaca → alecf
I'll mark it WONTFIX, since if we ever do put it back, the crash will probably still occur.
Status: NEW → RESOLVED
Last Resolved: 19 years ago → 19 years ago
Resolution: --- → WONTFIX
Status: RESOLVED → VERIFIED
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