crash if I load sites with or try to run flash programs

VERIFIED WORKSFORME

Status

()

defect
--
critical
VERIFIED WORKSFORME
13 years ago
12 years ago

People

(Reporter: amey_teo, Unassigned)

Tracking

({crash})

1.5.0.x Branch
x86
Windows XP
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(URL)

(Reporter)

Description

13 years ago
User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; SV1; CMS Music Store2 v1.00.24 (Music Store,1033); .NET CLR 1.1.4322; .NET CLR 2.0.50727; Creative ZENcast v1.00.12)
Build Identifier: http://download.mozilla.org/?product=firefox-1.5.0.5&os=win&lang=en-US

AppName: firefox.exe	 AppVer: 1.8.20060.6376	 ModName: npswf32.dll
ModVer: 9.0.16.0	 Offset: 000016ec

every time I load a flash movie, game or something in flash I get this error message but if I run the same thing in internet explorer I don't get any error

Reproducible: Always

Steps to Reproduce:
1.Go to a site with flash programs
2.Run the program in firefox
3.

Actual Results:  
Firefox will stop responding and then you have to exit or end task/process

Expected Results:  
Firefox will crash or exits

Comment 1

13 years ago
Not security sensitive.

I don't crash in recent Firefox 1.5.0.5 or betas of Firefox 2 with Flash 9 on winxp. Amey, what version of Flash do you have installed? You can find out by typing about:plugins in the url bar and then scrolling to find Flash. If you don't have Flash 9, then you can download and install it from http://www.adobe.com/.
Group: security
CC list accessible: false
Not accessible to reporter
(Reporter)

Comment 2

13 years ago
(In reply to comment #1)
> Not security sensitive.
> 
> I don't crash in recent Firefox 1.5.0.5 or betas of Firefox 2 with Flash 9 on
> winxp. Amey, what version of Flash do you have installed? You can find out by
> typing about:plugins in the url bar and then scrolling to find Flash. If you
> don't have Flash 9, then you can download and install it from
> http://www.adobe.com/.
> 
I am useing flash vr 9

Comment 3

13 years ago
Try the information on http://kb.mozillazine.org/Macromedia_Flash and see if following the recommendations there helps.
(Reporter)

Comment 4

13 years ago
(In reply to comment #3)
> Try the information on http://kb.mozillazine.org/Macromedia_Flash and see if
> following the recommendations there helps.
> 
nope that site was no help

Comment 5

13 years ago
Ok, please enable talkback and submit the talkback incidents when you crash. Please include the talkback incident ids here and use your email address so we can query for the crashes. See <http://kb.mozillazine.org/Talkback> for more information about talkback.
(Reporter)

Comment 6

13 years ago
(In reply to comment #5)
> Ok, please enable talkback and submit the talkback incidents when you crash.
> Please include the talkback incident ids here and use your email address so we
> can query for the crashes. See <http://kb.mozillazine.org/Talkback> for more
> information about talkback.
> 

here are the ids TB21900006M,TB21932776M,TB22109013X all of which is the same error
Stack Signature	 NPSWF32.dll + 0x77946 (0x30077946) 3e6bcde0
Product ID	Firefox15
Build ID	2006072814
Trigger Time	2006-08-15 03:29:55.0
Platform	Win32
Operating System	Windows NT 5.1 build 2600
Module	NPSWF32.dll + (00077946)
URL visited	http://www.dragid.com/Hyuuga-Hinata
User Comments	
Since Last Crash	18176 sec
Total Uptime	25552 sec
Trigger Reason	Access violation
Source File, Line No.	N/A
Stack Trace 	
NPSWF32.dll + 0x77946 (0x30077946)
NPSWF32.dll + 0x781c9 (0x300781c9)
NPSWF32.dll + 0x8a090 (0x3008a090)
NPSWF32.dll + 0x81c92 (0x30081c92)
NPSWF32.dll + 0x87129 (0x30087129)
NPSWF32.dll + 0xae85 (0x3000ae85)
NPSWF32.dll + 0x875b2 (0x300875b2)
NPSWF32.dll + 0x5d93f (0x3005d93f)
0x05462000

*** This bug has been marked as a duplicate of 200511 ***
Status: UNCONFIRMED → RESOLVED
Last Resolved: 13 years ago
Keywords: crash
Resolution: --- → DUPLICATE

Comment 8

13 years ago
this isn't a dupe of bug 200511.  amey is using a flash version newer than the one that contained that fix.
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Status: UNCONFIRMED → NEW
Ever confirmed: true

Comment 9

13 years ago
amey: try disabling all extensions or trying with a new profile.

http://www.dragid.com/Hyuuga-Hinata WFM with Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0 ID:2006101023 and flash 9.0.28.0
Amey 

What version firefox and flash are you running?  http://www.adobe.com/products/flash/about/ displays it.

WFM 
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Shockwave Flash 9.0 r45 (but newer is available)
Version: unspecified → 1.5.0.x Branch
No response from reporter, so closing WFM per comment 10.

Serge, how do you see this bug is related to FF 1.5?  No test was done with FF 1, plus there is no indication this is even a FF bug, which by probably makes this not version specific.
Status: NEW → RESOLVED
Last Resolved: 13 years ago12 years ago
Resolution: --- → WORKSFORME
(In reply to comment #11)
> Serge, how do you see this bug is related to FF 1.5?  No test was done with FF
> 1, plus there is no indication this is even a FF bug, which by probably makes
> this not version specific.

Wayne, see the build identifier of the download in comment 0.
thanks yes, saw that before. "related" was a poor choice of words. I meant in the causative sense, i.e. is v1.5 a necessary condition for the crash? 
No one else reported a crash with a higher version of Firefox. So as I know from other bugs setting the version to 1.5 is ok. Anyway it could be definitely a dupe but let's stop at this point.
Status: RESOLVED → VERIFIED
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