346474 - Hard crash when visiting google websites such as news.google.com, and also some links from inside gmail.google.com

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Gautam Rupak]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.5) Gecko/20060726 Red Hat/1.5.0.5-0.el4.1 Firefox/1.5.0.5 pango-text
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.0.5) Gecko/20060726 Red Hat/1.5.0.5-0.el4.1 Firefox/1.5.0.5 pango-text

Trying to access google news by either clicking on the news.google.com link from http://www.google.com or directly surfing using the URL bar causes firefox to crash.

Also, have problem with gmail.google.com. It allows to login but crashes when trying to read emails from inside the inbox. 

Reproducible: Always

Steps to Reproduce:
1. try visiting news.google.com
2.or reading your emails in gmail
3.

Actual Results:  
Hard crash. The browser disappeared. The "lock" still remained inside the ".mozilla/firefox" directory

Expected Results:  
The new link should open.

Comment 1

[Adam Guthrie]

(Hey, I go to NCSU!) 

Two things: can you reproduce using an official mozilla.org build downoaded from http://www.mozilla.com/? Also, is there any way you can download a firefox debug package that might have symbols for Firefox? Need to get a stacktrace somehow...

Comment 2

[Gautam Rupak]

(In reply to comment #1)
> (Hey, I go to NCSU!) 
> 
> Two things: can you reproduce using an official mozilla.org build downoaded
> from http://www.mozilla.com/? Also, is there any way you can download a firefox
> debug package that might have symbols for Firefox? Need to get a stacktrace
> somehow...
> 

Hi fellow NCSUite,

 I can do a fresh build from mozilla.org

About the debug stacktrace, I am not very knowledeable but if you tell me how to go about it I can try. Probably, you can just email me directly.

And since you are at NCSU, might be useful to know that I am using the NCSU standard redhat enterprise 4 as a stand-alone, not afs mounted untity setup. The unity machines haven't upgraded to version 1.5.0.5 yet. 

Thanks.

Comment 3

[Gautam Rupak]

Hi,

 I just tested with the official build. The official build doesn't have the problems I mentioned.

Thanks.

Comment 4

[Adam Guthrie]

OK. You probably want to file this in Red Hat's bugzilla, then. http://bugzilla.redhat.com/

Hopefully Red Hat will fix this issue before NCSU decides to upgrade all their Unity boxes. Or maybe they'll be OK because they roll their own version of Firefox to push out (I can't remember).