347102 - Firefox download Citrix does not download .ica file correctly

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[David Chen]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.5) Gecko/20060719 Firefox/1.5.0.5
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.5) Gecko/20060719 Firefox/1.5.0.5

When use Citrix client (ICA Web Client for 32-bit Windows in https://ra.pge.com/Citrix/ICAWEB/en/ica32/ica32t.exe), it should download a file launch.asp.ica.  Firefox 1.5.0.5 downloads as launch.asp.  Open it with the following error message.
--- Windows cannot open this file:
   File:  Launch.asp
To open this file, Windows needs to know what program created it.  Windows can go online to look it up automatically, or you can manually select from a list of programs on your computer.

What do you want to do?
_ Use the web Servcie to find the appriate program
_ Select the program from a list
       OK  Cancel



Reproducible: Always

Steps to Reproduce:
1.Log into company's Citrix connection site.
2.Launch an application
3.It downloads a file "launch.asp"

If use IE6,
it downloads a file "launch.asp.ica" instead.  IE is able to open file with appropriate Citrix program.


Actual Results:  
Firefox cannot invokes Citrix program.
IE6 can successfully invokes Citrix program.

Expected Results:  
Firefox works the same way as IE6.

Comment 1

[Harry Bullen]

This sounds like a windows issue not a firefox issue.  It seams that that url you listed points to an executable file.  Which I was able to download and appears to launch a program.  IE probably dose this automatically but because of security risks you should do it manually as is the default in firefox.

Comment 2

[Steve England [:stevee]]

Reporter, do you still see this problem with the latest Firefox 2? If not, can you please close this bug as WORKSFORME. Thanks!

Comment 3

[(mostly gone) XtC4UaLL [:xtc4uall]]

Reporter or anyone else, if you still see this problem with the latest Firefox 2 and/or Firefox 3/Trunk Version please reopen this bug.
Closing as WORKSFORME due to lacking Feedback and/or Steps to Reproduce.

Comment 4

[Steve England [:stevee]]

Wrong resolution, reopening for time being.

Comment 5

[David Chen]

I notice this problem on certain hardware configurations but working on others.  I have these PC's at home.  These are my observation:

--- working 
  AMD XP 2200+ (I built)/ on Windows XP/ SP2
  Intel Cleron 2.0 (Dell Inspiron 1100) / on Windows XP/ SP2
  Intel Pentium III / 600 Mhz (I built) / on Windows 2K
  Intel Pentium II / 333 (I built) / on Windows 2K

--- not working:
  Intel Centrino 1.6 (IBM Thinkpad T43)/ on Windows XP/ SP2
  Intel D-905 (I built)/ on Windows XP/ SP2

The work around I use now it to rename it to .ica extension.  Then, open it with Citrix web client.

July 12, 2007

Comment 6

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 7

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.