34859 - [regression] Reply in HTML using ISO-2022-JP causes application hanging

Status: VERIFIED FIXED

(MailNews Core :: Internationalization, defect, P3)

Description

[ji]

Build: 2000040610 commercial build.

Replying a mail in HTML format causes application hang.

Steps of reproduce:
1. Lauch messenger.
2. Select Edit | Mail/News Account Settings
3. Check on Compose mesages using html.
4. Highlight a mail in the mail box and click on Reply
5. Click on Send
6. Select "Send Plain Text and HTML" and click on Send

The application hangs.

Comment 1

[ji]

Forward as attachement also causes application hang.

Comment 2

[lchiang]

This is pretty serious.

Does it happen with any mail?  Do you quote the message in your reply?

Comment 3

[Jim Roskind]

I'm helping out the PDT and marking this as PDT+.  This is just basic 
(un)usability of the app.

Comment 4

[ji]

It did happen with any mail when quoting the message in reply.

Comment 5

[selmer (gone)]

Seems like a dogfood bug should have also been marked M15...

Comment 6

[Suresh]

Hmm... I'm using the same build as ji reported originally. I'm able to reply to 
a HTML msg. _No_ hanging/freezing. 

Comment 7

[ji]

Using today's build (2000040708), I got the same problem again when replying
to the mails sent out using yesterday or today's build.

Comment 8

[esther]

Update:  tried this with this mornings builds 4-7 and Reply is OK for me too.  
Note: 
there is a bug that when you try to send or reply the very  first time you 
install on linux it doesn't work (work around was to close app then restart and 
then it will send).  Since you've tried other scenarios by relaunching, so this 
may not be what you are running into, but I just want to make sure this bug is 
not what you are seeing. (bug 33749).
We'll probably need to know more from reporter after we trouble shoot this.

Comment 9

[lchiang]

ji - we can't reproduce your problem here in core QA. Perhaps something specific 
to your system or account settings?  Can you try with a new profile?  And, then 
pls come up to our area and perhaps show us what steps you are doing. Thanks.

Comment 10

[esther]

If bug 33749 is not causing this, can you just simply Send a message (not Reply 
or Forward)?

Comment 11

[ji]

I found out the tricks:
The charset I used when sending out the reply mail is Japanese (ISO-2022-JP).
Using other charsets like ISO-8859-1, UTF-8 or Chinese doesn't cause the freeze.
Changed the area to i18n and assigned to Naoki for investigating.

Comment 12

[ji]

Changed the summary accordingly and assigned myself as QA contact.
Thanks to core QA folks for helping me with this.

Comment 13

[nhottanscp]

Is this a Linux only problem?
I used win32 build 2000040610 but I can reply to a japanese mail (the second 
message of i18n smoke test).

Comment 14

[ji]

This problem doesn't occur with win32 2000040709 build. It's linux specific problem.

Comment 15

[nhottanscp]

I cannot reproduce using my local linux build (pulled this morning).

Comment 16

[nhottanscp]

Accepting, I can reproduce it.

Comment 17

[ji]

Checked the previous builds and found out this problem started to happen from 2000-03-24-09-M15.

Comment 18

[nhottanscp]

Thanks for the investigation, I found a problem in my check in on 3/21, I 
checked in a fix.

Comment 19

[nhottanscp]

fix checked in

Comment 20

[ji]

Verified as fixed with 2000041008 linux commercial build.