352029 - After over 1 year the browser automatically and intermittently closes with the following error.

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[Ed D. Vasquez]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.6) Gecko/20060728 Firefox/1.5.0.6



AppName: firefox.exe	 AppVer: 1.8.20060.7278	 ModName: ntdll.dll
ModVer: 5.1.2600.2180	 Offset: 00011f6c



 


Reproducible: Sometimes

Steps to Reproduce:
1.  Open Mozilla Firefox browser
2.  Open Bookmark or make a search
3.  Pop-Up Window appears about sending an erroro report with generates the following error.  

AppName: firefox.exe	 AppVer: 1.8.20060.7278	 ModName: ntdll.dll
ModVer: 5.1.2600.2180	 Offset: 00011f6c



 


Actual Results:  

The following error appears and the browser closes down.

AppName: firefox.exe	 AppVer: 1.8.20060.7278	 ModName: ntdll.dll
ModVer: 5.1.2600.2180	 Offset: 00011f6c



 


Expected Results:  
It should open up the website or bookmark selected.



AppName: firefox.exe	 AppVer: 1.8.20060.7278	 ModName: ntdll.dll
ModVer: 5.1.2600.2180	 Offset: 00011f6c

Comment 1

[Henrik Skupin [:whimboo][⌚️UTC+1]]

When Firefox crashes do you see the talkback agent? You should send a report. More information is available at this site: http://kb.mozillazine.org/Talkback

Comment 2

[Rob Campbell [:rc] (:robcee)]

Ed, this could also be a system issue. Have you installed any new software recently, updated anything, visited any strange websites? Noticed any other odd behavior on your machine?

Comment 3

[Nickolay_Ponomarev]

Thanks for the report. It is not possible to fix the problem without more clues, like steps to reproduce, talkback report ID, any ideas on what might have caused it. I'm resolving it as invalid for that reason.

If you're looking for help with this problem, try one of the options listed at http://www.mozilla.org/support/