Closed Bug 353031 Opened 20 years ago Closed 17 years ago

Firefox crashes suddenly for no apparent reason [@ msvcrt.dll + 0x36fa3] [@ nsDiskCacheInputStream::Read]

Categories

(Core :: Networking: Cache, defect)

Product:
Core
Component:
Networking: Cache
Version:
1.8 Branch
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: xxi_xxl, Unassigned)

References

Details

(Keywords: crash)

Crash Data

Attachments

(1 file)

Session Manager saved session which leads to crash when loaded on startup
1.40 KB, text/plain
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.0.7) Gecko/20060909 Firefox/1.5.0.7 The 1.5.0.6 to 1.5.0.7 update was a bad one for me. it is not stable. here is the problem: after I updated FF to the latest version, I started getting the send/don't send window, however FF still runs in the background. I have VS.NET installed but I have no exprience in debugging. after I press the debug button I get this message: Unhandled exception at 0x77c46fa3 in firefox.exe: 0xC0000005: Access violation reading location 0x0680f000. and the diassembly points at this line: 77C46FA3 rep movs dword ptr [edi],dword ptr [esi] (sorry I didn't double check it. it might be inaccurate) after stoping the debugger FF continues to run but crashes after a few seconds. BTW this is my first bug report ever. Reproducible: Sometimes Steps to Reproduce: It happens suddenly and is not predictable Actual Results: after stopping the debugger, FF crashes completly. Expected Results: It should run smoothly as 1.5.0.6 did. Unhandled exception at 0x77c46fa3 in firefox.exe: 0xC0000005: Access violation reading location 0x0680f000. -> 77C46FA3 rep movs dword ptr [edi],dword ptr [esi]
*** This bug has been marked as a duplicate of 353012 ***
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago
Resolution: --- → DUPLICATE
Sorry, I used the wrong bug number.
Status: RESOLVED → UNCONFIRMED
Resolution: DUPLICATE → ---
Reporter, when the crash is reproducable please send a talkback report and give us the incident id. How to do this is described here: http://kb.mozillazine.org/Talkback
it happened again and the incident ID is : TB23399154W and when I started FF again with the "Session Manager" extension it crashed agian and the incident ID is : TB23399276X
I think SessionSaver is probably to blame here. Incident ID: 23399154 Stack Signature msvcrt.dll + 0x36fa3 (0x77c46fa3) cf0f1be8 Product ID Firefox15 Build ID 2006090918 Trigger Time 2006-09-17 10:27:50.0 Platform Win32 Operating System Windows NT 5.1 build 2600 Module msvcrt.dll + (00036fa3) URL visited User Comments Since Last Crash 3777 sec Total Uptime 3777 sec Trigger Reason Access violation Source File, Line No. N/A Stack Trace msvcrt.dll + 0x36fa3 (0x77c46fa3) nsDiskCacheInputStream::Read [mozilla/netwerk/cache/src/nsDiskCacheStreams.cpp, line 164] nsCacheEntryDescriptor::nsInputStreamWrapper::Read [mozilla/netwerk/cache/src/nsCacheEntryDescriptor.cpp, line 532] nsStreamCopierIB::ConsumeInputBuffer [mozilla/xpcom/io/nsStreamUtils.cpp, line 532] nsStreamCopierOB::DoCopy [mozilla/xpcom/io/nsStreamUtils.cpp, line 548] nsAStreamCopier::Process [mozilla/xpcom/io/nsStreamUtils.cpp, line 322] nsAStreamCopier::HandleContinuationEvent [mozilla/xpcom/io/nsStreamUtils.cpp, line 394]
Component: General → Networking: Cache
Keywords: crash
Product: Firefox → Core
QA Contact: general → networking.cache
Summary: an unhandled exception occurs suddenly with no appreant reason → Firefox crashes suddenly for no apparent reason [@ msvcrt.dll + 0x36fa3] [@ nsDiskCacheInputStream::Read]
Version: unspecified → 1.8 Branch
I don't think Session Manager has anything to do with it. I didn't have this problem when I was using 1.5.0.6 .
(In reply to comment #7) > I don't think Session Manager has anything to do with it. I didn't have this > problem when I was using 1.5.0.6 . So does this issue also occur when you run Firefox in Safe Mode?
(In reply to comment #8) > (In reply to comment #7) > > I don't think Session Manager has anything to do with it. I didn't have this > > problem when I was using 1.5.0.6 . > > So does this issue also occur when you run Firefox in Safe Mode? > I ran FF in safe mode for some time and I didn't have problems. but again when I started it normally it crashed again with this incident id: TB23552483H still I don't think extensions has anything to do with it.
(In reply to comment #9) > I ran FF in safe mode for some time and I didn't have problems. but again when > I started it normally it crashed again with this incident id: TB23552483H > still I don't think extensions has anything to do with it. Than any of your installed extensions causes this crash. Please give us a list of all installed extensions. Meanwhile you can disable all extensions and re-enable them step by step until the crash happens again. At this point you will know which extension is affected.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.1) Gecko/20061204 Firefox/2.0.0.1 This crash happened to me today, three times when firefox was running in the background (I don't know steps to reproduce, it just happens when I'm doing a game / writing text / reading stuff / other things not involving firefox): TB28293743H TB28296112X TB28303099X I have Session Manager 0.5.1 installed, amongst others. It didn't happen until today, but I haven't had changes to my installed extensions for days now. Neither did I have any settings changed recently. Extensions installed: Enabled Extensions: (33) Adblock Plus 0.7.2.4 BugMeNot 1.3 Card Games 0.98 Click2Tab 0.9.7 Console² 0.3.6.2 Content Preferences 0.1.1 Context Highlight 0.3 Context Search 0.4.1 Duplicate Tab 0.8.1 Foobar Controls 0.3 Google Images Re-Linker 0.4 IE View 1.3.1 keyconfig 20060828 ListZilla 0.8 Next Image 0.3 NoScript 1.1.4.5.061221 Restart Firefox 0.3 Sage 1.3.9 Session Manager 0.5.1 Tab Catalog 1.1.2006110601 Tab Clicking Options 0.6.8 Talkback 2.0.0.1 Update Notifier 0.1.5.2
Sorry for the delay. Does this still happen for you for Firefox 2.0.0.2?
(In reply to comment #12) > Sorry for the delay. Does this still happen for you for Firefox 2.0.0.2? > No, after those three times it has never happened again
Reporter, if you can still reproduce this bug feel free to reopen. Meanwhile I close this bug as WFM due to missing response from reporter.
Status: UNCONFIRMED → RESOLVED
Closed: 20 years ago → 19 years ago
Resolution: --- → WORKSFORME
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
Gavin, any reason for reopening that bug? It's the cause of the session manager extension. Ideally we should mark the bug as invalid and not wfm.
The fact that the crash is triggered only by an extension doesn't mean there isn't a bug in our code. It's clearly still a problem if someone is reporting it again.
I didn't have problems until version 2.0.0.7. But since 2.0.0.8, I'm experiencing random crashes rather regularly, several times per day. Mostly it appears while loading pages in background tabs. I usually have 3 open windows with 3-10 tabs in each. I've sent talkback report TB37773210H. I also have Session Manager extension installed (version 0.6.1.5), but I don't see any native code in it, only js and xul files.
Andrey, does it also happen after you deactivate Session Saver? Reading over all comments we have a lot of talkback reports with the same stack. Confirming bug to be sure we won't miss it.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Sorry forgot to mention earlier. Recently I have upgraded processor from P4 HyperThreading to Core 2 Duo. I can't remember which of two events occured first: upgrade to 2.0.0.8 or processor change. I have tried to bind firefox to single core, but after some time it crashed also. Finally, I have found one saved session from session manager extension. If it is loaded on startup, it crashes firefox almost always. But if I start firefox with blank page and then load the session it opens without problems. I'll try to deactivate session manager and report as will have any results.
Andrey, I installed Session Manager 0.6.1.5 and set your attachment as start-up session. But no crash occurs for me. Can you try to create a fresh profile and run the Session Manager with the default configuration? Does the crash even occurs?
I disabled session manager yesterday and had no crashes since then. Today created fresh profile, installed session manager and tried to reproduce crash but failed. It works without problems. The bad thing is that after I enabled session manager in my default profile I can't reproduce crash with saved test session either. I leave session manager enabled in case could catch the problem again.
You haven't made a backup of your profile before you disabled Session Manager, right? That's bad. Hopefully you can get it to crash again. Since its installation do you have changed some of its preferences or are you using the default settings?
No, I created new profile, made a test but failed. So, I switched back to an old profile, enabled session manager and tried to reproduce crash there, but it works. I also tried to open many concurrent tabs in background. Sometimes it leads to browser crash, also without success. The one strange thing I had noticed the second tab out of 4 saved in the session hungs. It had been showing blank page with loading icon for about 10 minutes and wasn't going to stop. It also ignores stop button. Except enabling and disabling session manager I upgraded FlashGot plugin to version 0.6.9.7. These are all changes I can remember. Probably, proxy server could be involved somehow. My jabber client that is working through the same proxy often lose connection or issue strange error messages. Yesterday there were some conversations with network adminstrator. Today connection looks more stable, but it is only suspiction.
That's bad. :/ So if anyone is still able to reproduce this bug please do the test I mentioned in comment 22.
Status: NEW → RESOLVED
Closed: 19 years ago → 17 years ago
Resolution: --- → INCOMPLETE
Crash Signature: [@ msvcrt.dll + 0x36fa3] [@ nsDiskCacheInputStream::Read]
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