359321 - cannot customize toolbars

Status: RESOLVED INCOMPLETE

(Firefox :: Toolbars and Customization, defect)

Description

[Neal Salan]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X; en-US; rv:1.8.1) Gecko/20061010 Firefox/2.0

When I try to customize toolbars everything is fine until I close the toolbar customizer, which doesn't properly close, covering tabs underneath.  My only option is to close Firefox.  When Firefox is restarted none of the changes have been recorded.

Reproducible: Always

Steps to Reproduce:
1.open customize toolbars
2.change options
3.close customize toolbar
4.the box with the customize toolbar remains, but is blank.
5.restarting firefox sets everything back to pre-customization.



Expected Results:  
Customize toolbar should have allowed customization, closed completely, without leaving a blank box, and changes should be permanent/

Comment 1

[Pavel Cvrcek [:JasnaPaka]]

See: http://kb.mozillazine.org/Localstore.rdf

Comment 2

[Pam]

Firefox 2.0 too.

Same problem - Cannot customize toolbars.  But I do not have Step 4. Customize toolbars closes successfully and new settings appear.

Still have 5.: restarting firefox sets everything back to pre-customization.

Comment 3

[Carsten Book [:Tomcat]]

see http://kb.mozillazine.org/Toolbar_customizations_reset_on_startup

Comment 4

[Majken Connor [:Kensie]]

Tomcat - Bug as reported in comment #0 (customize box doesn't close properly) sounds like a different issue to me, can you confirm corrupt localstore also causes this problem?

Comment 5

[Vincent Lefevre]

I've found that this bug is caused by the All-in-One Sidebar extension: if I disable all the extensions except this one, I still get the bug, and if I disable only the All-in-One Sidebar extension, I no longer get the bug. So, this does not seem to be a bug in Firefox.

Comment 6

[Vincent Lefevre]

And this is a known issue: http://firefox.exxile.net/aios/knownissues.php

This bug should probably be resolved as INVALID (instead of DUPLICATE).

Comment 7

[Majken Connor [:Kensie]]

Neal - can you confirm if you have/had the all-in-one sidebar installed at the time of the issue?

Marking as INCOMPLETE for now unless we hear back from Neal.