360566 - Random freeze, but not just firefox, the whole pc

Status: RESOLVED INVALID

(Firefox :: General, defect)

Description

[James Thompson]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1) Gecko/20061010 Firefox/2.0

Sometimes (randomly) firefox will completly freeze the whole pc so that I have to turn it off by pushing the button in for 10sec's. It is random sometimes it will even do it on myhome page!

Been happening since around 1.7 ish.

Reproducible: Sometimes

Steps to Reproduce:
1. Erm... Use Firefox???

Actual Results:  
Whole pc froze

Expected Results:  
Whole pc might freeze

I wiped my PC clean and installed just firefox, same thing happened.

Comment 1

[Matthias Versen [:Matti]]

A User space application such as Firefox can't freeze a modern OS like Windows XP.
Such a freeze can only be caused by a kernel mode driver (such aas the graphic card driver) or a hardware fault.

marking invalid

Comment 2

[James Thompson]

It only happens when using firefox

Comment 3

[Luke]

do you have windows onecare installed? firefox only started to freeze on my computer after installing onecare 1.5.

was using norton internet 2005 before hand.

Comment 4

[James Thompson]

ye i do, but it was happening with NIS 2006

Comment 5

[Bruce McDermott]

I use AVG anti-virus free edition. Lately and without warning if I run Firefox 2.0.0.3 and a virus scan at the same time my PC freezes and requires a cold boot. Firefox works fine otherwise and so does AVG. They don't play well together. I noticed this after upgrading to version 2.0.0.3. This did not happen before the latest release of Firefox. The PC was sluggish when the virus scan was running before the upgrade.