362331 - Page not loaded completely, cut off at the bottom, parts of the page missing

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Garth Truter]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1) Gecko/20061010 Firefox/2.0
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.8.1) Gecko/20061010 Firefox/2.0

When loading most pages from Microsoft Support web site, the page is cut off and a lot of the content is missing.

Reproducible: Always

Steps to Reproduce:
1.Load page
2.
3.

Actual Results:  
page loaded but not complete

Expected Results:  
loaded the page completely

Comment 1

[Garth Truter]

Attachment: Screen capture of the problem

S

Comment 2

[Steve England [:stevee]]

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.1pre) Gecko/20061130 BonEcho/2.0.0.1pre ID:2006113006
WFM

Comment 3

[Garth Truter]

(In reply to comment #2)
> Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.1.1pre) Gecko/20061130
> BonEcho/2.0.0.1pre ID:2006113006
> WFM
> 
Steve,

Not sure if you just changed something or if you are expecting something more from me?

Comment 4

[Garth Truter]

Anybody looking at this problem?

Comment 5

[Carsten Book [:Tomcat]]

(In reply to comment #3)
> (In reply to comment #2)
> Not sure if you just changed something or if you are expecting something more
> from me?
> 

WFM in this case means that steve couldn`t reproduce your reported problem. 

Also works for me, too. I see from your screenshot that you have extensions installed. Can you try if you can load the site when you start Firefox in Safe Mode (http://kb.mozillazine.org/Safe_mode).

If you are still running on Firefox 2.0, can you update to Firefox 2.0.0.1 ?

Comment 6

[Robin F]

I just installed FF on my computer today, and did not install any additional extensions or anything. I am using Windows XP too if that matters. I'm getting the end of a page cut off at the bottom that looks perfectly fine in IE6.  I can't show you the page though as it is an internal page at work. Is there a limit to how long of a page FF can handle?

Comment 7

[Michael Beveridge]

We are experiencing the same issue with the page cutting off in FireFox.

This is confirmed using v2.0.0.4 in safe mode.

Page renders fine in IE6 and 7

Comment 8

[Marco Bonardo [:mak]]

WFM on Vista, i can't see any problem on that page... 
Try to clear chache before reloading, could be an old js file 

Mozilla/5.0 (Windows; U; Windows NT 6.0; it; rv:1.8.1.4) Gecko/20070515 Firefox/2.0.0.4

Comment 9

[Daniel.S]

MSDN got redesigned. (wow)

Well, while I saw problems resembling the screenshot, the new design works without problems here.