362395 - Endless dialog loop with handling self signed ssl certs

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[n473]

User-Agent:       Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.04506; InfoPath.2)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.2; en-US;rv1.8.1) Gecko/20061010 Firefox/2.0

If you have a self signed certificate for site www.foo.com and you view it on the intranet as just https://foo you end up getting a Website Certified by an Unknown Authority dialog box.

It will ask you to Accept this certificate permanently, temp, or do not accept.
If the user selects Accept perm the dialog will close and reopen.

Examining the cert returned:
Could not verify this certificate for unknown reasons
Issued by myDomain root ca
Validity today to today + 1yr
Fingerprints .....
All other fields: <not part of certificate>

Reproducible: Always

Steps to Reproduce:
1. Create a self signed cert 
2. Try to accept it permanently
3.

Actual Results:  
Dialog will close and reopen [while(1)]

Expected Results:  
Accept it and load my page

Comment 1

[n473]

Attachment: Screen shot of state described in bug

Screen shot of point affected by issue

Comment 2

[n473]

Playing with it a little bit the issue might be coming from the identity being seen as: '' (string.Empty)

It might need to be filled as a seperate issue but the first line in the dialog says:
"Unable to verify the identity of as a trusted site."

Comment 3

[Stephanie Daugherty [:sdaugherty]]

WFM with a self signed cert on Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a1) Gecko/20061129 Minefield/3.0a1 - Build ID: 2006112904

Comment 4

[Frank Wein [:mcsmurf]]

Possibly related: Bug 221552 (note Comment 26 in that bug though).

Comment 5

[Tyler Downer [He/Him]]

This bug was reported on Firefox 2.x or older, which is no longer supported and will not be receiving any more updates. I strongly suggest that you update to Firefox 3.6.3 or later, update your plugins (flash, adobe, etc.), and retest in a new profile. If you still see the issue with the updated Firefox, please post here. Otherwise, please close as RESOLVED > WORKSFORME
http://www.mozilla.com
http://support.mozilla.com/kb/Managing+profiles
http://support.mozilla.com/kb/Safe+mode

Comment 6

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.x or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.