36462 - M15 and nightlies crash upon startup after removing mozregistry.dat

Status: VERIFIED DUPLICATE of bug 36479

(SeaMonkey :: General, defect, P1)

Description

[Arnoud Berendsen]

I was having some problems with my M15 build (it crashed whenever I tried to 
access a menu (any menu), but that's probably a completely seperate bug). I 
figured deleting mozregistry.dat and mozver.dat might fix this problem, so I got 
rid of them.
Since I removed mozregistry.dat and mozver.dat however, Mozilla crashes during 
startup with the typical w2k "Mozilla.exe has generated errors and will be shut 
down" message. This happens with M15, and the latest nightly (april 19th). 

I have tried to remove ALL other Mozilla installations and their profiles, 
including NS6PR1 to avoid any interference it might have, but that did not help 
a thing. When starting Moz it will recreate a mozregistry.dat file of 376 bytes 
long, and then crash. It will not even create mozver.dat or any profile files. 
Unfortunately this crash occurs so soon during startup that it won't even invoke 
Talkback after the crash.

I have not seen this problem on my other win2k box, so I expect this to be a 
configuration problem somehow, although I cannot imagine what it might be.

Comment 1

[leger]

Setting to Installer component.  gbush, can you try this on Win2000 please.  
Moving to critical severity.

Comment 2

[Doron Rosenberg (IBM)]

reporter - does reisntalling mozilla help?

Comment 3

[Grace Bush]

Installed M15 build (build id 2000041806) on Win2000 build 2195 without 
problems.
Deleted mozregistry.dat and users50 before installation. Created new profile and 
launched- 

Comment 4

[arman]

I've run into the same problem.  Removing mozregistry.dat and users50
prior to installation of M15 didn't help.  M15 and all recent nightly
build crash on my w2k machine.  If someone wants to give me a debug
build, I'll give it a shot.

Comment 5

[Asa Dotzler [:asa]]

reassigning.  

Comment 6

[leger]

Adding crash keyword.

Comment 7

[Sean Su]

Changing the component to Browser-General.  This is not an installer issue.

Comment 8

[Gervase Markham [:gerv]]

[e-mail] or [e-mail] - we could do with:
a) Any crash data at all - try downloading a talkback build and reproducing the 
crash, then posting the Talkback ID here
b) The 376 byte mozregistry.dat attached to this bug (link above).

Gerv

Comment 9

[arman]

OK, incident ID is TB9701868K.

Comment 10

[arman]

Attachment: mozregistry.dat file

Comment 11

[Asa Dotzler [:asa]]

eli, can you help us out with talkback data on this? 

Comment 12

[Eli Goldberg]

Sure. Sorry for the delay:

    	nsDeviceContextWin::ComputeFullAreaUsingScreen 	[d:\builds\seamonkey\
mozilla\gfx\src\windows\nsDeviceContextWin.cpp, line 211]
    	nsDeviceContextWin::GetDeviceSurfaceDimensions 	[d:\builds\seamonkey\
mozilla\gfx\src\windows\nsDeviceContextWin.cpp, line 721]
    	nsViewManager2::CalculateDiscreteSurfaceSize 	[d:\builds\seamonkey\mozilla\
view\src\nsViewManager2.cpp, line 1899]
    	nsViewManager2::GetDrawingSurfaceSize 	[d:\builds\seamonkey\mozilla\view\
src\nsViewManager2.cpp, line 1944]
    	nsViewManager2::GetDrawingSurface 	[d:\builds\seamonkey\mozilla\view\src\
nsViewManager2.cpp, line 1959]
    	nsViewManager2::Refresh 	[d:\builds\seamonkey\mozilla\view\src\
nsViewManager2.cpp, line 635]
    	nsViewManager2::DispatchEvent 	[d:\builds\seamonkey\mozilla\view\src\
nsViewManager2.cpp, line 1286]
    	HandleEvent 	[d:\builds\seamonkey\mozilla\view\src\nsView.cpp, line 69]
    	nsWindow::DispatchEvent 	[d:\builds\seamonkey\mozilla\widget\src\windows\
nsWindow.cpp, line 531]
    	nsWindow::DispatchWindowEvent 	[d:\builds\seamonkey\mozilla\widget\src\
windows\nsWindow.cpp, line 553]
    	nsWindow::OnPaint 	[d:\builds\seamonkey\mozilla\widget\src\windows\
nsWindow.cpp, line 3166]
    	nsWindow::ProcessMessage 	[d:\builds\seamonkey\mozilla\widget\src\windows\
nsWindow.cpp, line 2324]
    	nsWindow::WindowProc 	[d:\builds\seamonkey\mozilla\widget\src\windows\
nsWindow.cpp, line 781]
    	USER32.DLL + 0x3eb0 (0x77e13eb0) 	 
    	USER32.DLL + 0x591b (0x77e1591b) 	 
    	USER32.DLL + 0x595d (0x77e1595d) 	 
    	ntdll.dll + 0x1fb83 (0x77f9fb83) 	 
    	USER32.DLL + 0x92da (0x77e192da) 	 
    	nsAppShellService::Run 	[d:\builds\seamonkey\mozilla\xpfe\appshell\src\
nsAppShellService.cpp, line 366]
    	main1 	[d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 
777]
    	main 	[d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 
1006]
    	WinMain 	[d:\builds\seamonkey\mozilla\xpfe\bootstrap\nsAppRunner.cpp, line 
1045]
    	WinMainCRTStartup() 	 
    	KERNEL32.DLL + 0x7903 (0x77e87903) 

Comment 13

[arman]

OK, thanks for the stack trace.  The problem appears to be caused
because of the fact that I'm running with 2 displays.  After I
turned off my extra display, the M15 build started working.  Let
me know if you'd like me to test future builds on a 2 display
w2k machine.

Comment 14

[Jus]

I have only a single display on a laptop 2000 professional and they crash M15->

Comment 15

[Asa Dotzler [:asa]]

OK, looks like another bug 36479. 

*** This bug has been marked as a duplicate of 36479 ***

Comment 16

[John Morrison]

verified dup