36528 - Immediate page fault in GXGFXWIN.DLL

Status: VERIFIED DUPLICATE of bug 36479

(SeaMonkey :: General, defect, P3)

Description

[Jeff Blaine]

Mozilla (M15) splash screen displays, and then:

MOZILLA caused an invalid page fault in
module GKGFXWIN.DLL at 0167:60a41b34.
Registers:
EAX=00000000 CS=0167 EIP=60a41b34 EFLGS=00010246
EBX=00775938 SS=016f ESP=0068ef54 EBP=0068ef70
ECX=0068ef5c DS=016f ESI=00f6f400 FS=19af
EDX=80008a08 ES=016f EDI=00000000 GS=0000
Bytes at CS:EIP:
d8 4f 14 d9 5d f8 d9 ee d8 5d f8 d9 05 b8 36 a4 
Stack dump:
0140b5b4 00f6f400 000003e4 00000500 00000000 00000000 013ccbd0 0068efa0 60a42459 
0068ef90 00f6f400 60b3096f 00f6f400 0068ef90 80000000 00000000

Comment 1

[jlarsen]

Are you seeing this in release M15? if not what build? Have you used previous 
builds of mozilla, did you properly uninstall them? Is this when running the 
profile manager, also? 

Comment 2

[Jeff Blaine]

Happens with M15 (was mentioned in original report: "Mozilla (M15)
splash screen...").  I had installed Netscape 6 PR1 15 days ago
and uninstalled it fully per the release notes.  Also note that
this page fault occurs when I use the zip file with talkback
(unzipped into C:\Temp\ns and run from there) or when I use the
non-talkback installer-based version of M15.

Comment 3

[Asa Dotzler [:asa]]

 [e-mail] did you delete teh mozregistry.dat file?  I cannot reproduce 
with current M16 nightly builds.  Can you try a current build and report back 
if you are still having the problem.  Thanks

Comment 4

[Jeff Blaine]

mozregistry.dat was not present before starting/crashing M15, but does
get recreated by mozilla.exe just before crashing.  Closed all browsers,
deleted mozregistry.dat again, started M15, same page fault.  Tried
latest nightly build as well just now with same results.  Don't see
anything mozilla related in my C:\WINDOWS directory to clean up that
I am missing or anything.  I do not see a "Profile Manager" executable
in the talkback zipfile releases to try that.  What is its filename?

Comment 5

[Asa Dotzler [:asa]]

reopening.

Comment 6

[Asa Dotzler [:asa]]

duplicate of bug 36479, another I haven't been able to reproduce.  Still trying.

*** This bug has been marked as a duplicate of 36479 ***

Comment 7

[John Morrison]

verified dup