Closed Bug 368475 Opened 17 years ago Closed 17 years ago

Firefox crashes silently on startup right after GUI is visible

Categories

(Toolkit :: Startup and Profile System, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED DUPLICATE of bug 331404

People

(Reporter: bugzilla, Unassigned)

Details

Attachments

(1 file)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.1) Gecko/20061010 blub
Build Identifier: firefox-3.0a2pre.de.win32.installer.exe of the 28.01.07 nightly build

Firefox crashes silently on startup before the GUI is visible. This bug occurs also with a clean profile and the english build.

Reproducible: Always

Steps to Reproduce:
1.install a recent nightly build of firefox
2.try to start it

Actual Results:  
A Firefox-process is started and tries to connect to local host (at least my firewall states this). After this Firefox crashes without any error messages.
If Firefox is startet in safe mode it shows the box to select permant disabling of  addon/... . When you click to continue it crashes and an error message is show (see attachment). 

Expected Results:  
Firefox starts.
Version: unspecified → Trunk
Attached image The error message
Works for me using "Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9a2pre) Gecko/20070130 Minefield/3.0a2pre".  Tried both software update and clean installation.
I did actually see this with the 20070129 trunk build, but the build  from
20070130 is fine.  marking WFM.  reporter if you can reproduce this with a
build from 20070130 or later, please re-open and attach the talkback ID.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago
Resolution: --- → WORKSFORME
Hi, I just tried it with the nightly of today and it does not work. I can't even attach a Talkback id since Talkback seems also to crash. The online thing I see from talkback is this output of my debugger:
>"firefox.exe": "C:\Programme\Mozilla >Firefox\extensions\talkback@mozilla.org\components\BrandRes.dll" geladen, Die >Binärdaten wurden nicht mit Debuginformationen erstellt.
>"firefox.exe": "C:\Programme\Mozilla >Firefox\extensions\talkback@mozilla.org\components\BrandRes.dll" entladen.
>"firefox.exe": "C:\Programme\Mozilla >Firefox\extensions\talkback@mozilla.org\components\fullsoft.dll" geladen, >Erforderliche DBG-Datei wurde nicht gefunden oder konnte nicht geladen werden.
>"firefox.exe": "C:\Programme\Mozilla >Firefox\extensions\talkback@mozilla.org\components\fullsoft.dll" entladen.
>"firefox.exe": "C:\Programme\Mozilla >Firefox\extensions\talkback@mozilla.org\components\qfaservices.dll" geladen, >Keine Symbole geladen.

If anybody could make me a build with debug-symbols I could try to find out more .
Status: RESOLVED → UNCONFIRMED
Resolution: WORKSFORME → ---
that's not a crash. it's profile corruption, try another.

if you want a build you can feed ot a debugger,...
http://developer.mozilla.org/en/docs/How_to_get_a_stacktrace_with_WinDbg
I've just tried the firefox-3.0a3pre.en-US.win32.installer.exe of today and monitored the behaviour with filemon. The good news is that firefox did not crash before the gui was visible but slightly later. The last file firefox wants to open is called firefox.exe.Locale 
This file does not exist and triggers an error and I think also the crash.

The next strange thing is: If I start a working version of firefox ( Mozilla/5.0 (Windows; U; Windows NT 5.1; de; rv:1.8.1.2pre) Gecko/20070127 blub ID:2007012703 ) after I've run the firefox-3.0a3pre.en-US.win32 build this triggers “Runtime Error R6034”. This behaviour is gone on the second start up after using Minefield, but is reproducible for the first start up. Looking on this issue in filemon the R6034 seems to be triggered by xpcom.dll

I,ve just watched the behaviour with processview and this shows that this .Locale file is already an artefact of my debuger. I enclose last lifesigns of firefox:

23515	18:29:06,5414190	firefox.exe	3592	CloseFile	C:\Programme\Minefield\chrome\en-US.jar	SUCCESS	
23517	18:29:06,5439070	firefox.exe	3592	CreateFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default	SUCCESS	Access: Read Data/List Directory, Synchronize, Disposition: Open, Options: Directory, Synchronous IO Non-Alert, Attributes: n/a, ShareMode: Read, Write, AllocationSize: n/a
23518	18:29:06,5442378	firefox.exe	3592	QueryDirectory	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	Filter: secmod.db, 1: secmod.db
23519	18:29:06,5446141	firefox.exe	3592	CloseFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default	SUCCESS	
23521	18:29:06,5451239	firefox.exe	3592	CreateFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: N, ShareMode: Read, Write, AllocationSize: n/a
23522	18:29:06,5455432	firefox.exe	3592	ReadFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	Offset: 0, Length: 260
23524	18:29:06,5460126	firefox.exe	3592	QueryStandardInformationFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	AllocationSize: 16.384, EndOfFile: 16.384, NumberOfLinks: 1, DeletePending: False, Directory: False
23525	18:29:06,5463998	firefox.exe	3592	ReadFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	Offset: 4.096, Length: 4.096
23526	18:29:06,5468683	firefox.exe	3592	QueryStandardInformationFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	AllocationSize: 16.384, EndOfFile: 16.384, NumberOfLinks: 1, DeletePending: False, Directory: False
23527	18:29:06,5472532	firefox.exe	3592	ReadFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	Offset: 8.192, Length: 4.096
23528	18:29:06,5480852	firefox.exe	3592	CloseFile	C:\Dokumente und Einstellungen\PW\Anwendungsdaten\Mozilla\Firefox\Profiles\rfbo65zj.default\secmod.db	SUCCESS	
23529	18:29:06,5489548	firefox.exe	3592	QueryOpen	C:\Programme\Minefield\freebl3.dll	SUCCESS	CreationTime: 21.01.2007 16:31:47, LastAccessTime: 12.02.2007 18:24:01, LastWriteTime: 12.02.2007 14:39:28, ChangeTime: 12.02.2007 17:13:29, AllocationSize: 204.800, EndOfFile: 204.800, FileAttributes: A
23530	18:29:06,5491585	firefox.exe	3592	CreateFile	C:\Programme\Minefield\freebl3.dll	SUCCESS	Access: Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
23532	18:29:06,5493102	firefox.exe	3592	QueryStandardInformationFile	C:\Programme\Minefield\freebl3.dll	SUCCESS	AllocationSize: 204.800, EndOfFile: 204.800, NumberOfLinks: 1, DeletePending: False, Directory: False
23536	18:29:06,5494714	firefox.exe	3592	CloseFile	C:\Programme\Minefield\freebl3.dll	SUCCESS	
23538	18:29:06,5497209	firefox.exe	3592	QueryOpen	C:\Programme\Minefield\freebl3.dll	SUCCESS	CreationTime: 21.01.2007 16:31:47, LastAccessTime: 12.02.2007 18:29:06, LastWriteTime: 12.02.2007 14:39:28, ChangeTime: 12.02.2007 17:13:29, AllocationSize: 204.800, EndOfFile: 204.800, FileAttributes: A
23539	18:29:06,5499128	firefox.exe	3592	CreateFile	C:\Programme\Minefield\freebl3.dll	SUCCESS	Access: Execute/Traverse, Synchronize, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a
23546	18:29:06,5502380	firefox.exe	3592	CloseFile	C:\Programme\Minefield\freebl3.dll	SUCCESS	
23549	18:29:06,5506154	firefox.exe	3592	Load Image	C:\Programme\Minefield\freebl3.dll	SUCCESS	Image Base: 0x604a0000, Image Size: 0x32000
23550	18:29:06,5506702	firefox.exe	3592	RegOpenKey	HKCU	SUCCESS	Desired Access: Maximum Allowed
23551	18:29:06,5507263	firefox.exe	3592	RegOpenKey	HKCU\Software\Policies\Microsoft\Control Panel\Desktop	NAME NOT FOUND	Desired Access: Read
23552	18:29:06,5507520	firefox.exe	3592	RegOpenKey	HKCU\Control Panel\Desktop	SUCCESS	Desired Access: Read
23553	18:29:06,5507967	firefox.exe	3592	RegQueryValue	HKCU\Control Panel\Desktop\MultiUILanguageId	NAME NOT FOUND	Length: 256
23554	18:29:06,5508277	firefox.exe	3592	RegCloseKey	HKCU\Control Panel\Desktop	SUCCESS	
23555	18:29:06,5508517	firefox.exe	3592	RegCloseKey	HKCU	SUCCESS	
23556	18:29:06,5509830	firefox.exe	3592	CreateFile	C:\Programme\Minefield\freebl3.dll.2.Manifest	NAME NOT FOUND	Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, AllocationSize: n/a
23557	18:29:06,5551227	firefox.exe	3592	CreateFile	C:\Programme\Minefield\freebl3.dll.2.Config	NAME NOT FOUND	Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, AllocationSize: n/a
Summary: Firefox crashes silently on startup before the GUI is visible → Firefox crashes silently on startup right after GUI is visible
searched with findold, found one ocx with invalid dates. After removing this files firefox runs. But I think this should not trigger a crash.
Status: UNCONFIRMED → RESOLVED
Closed: 17 years ago17 years ago
Resolution: --- → DUPLICATE
Product: Firefox → Toolkit
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