370358 - Vista: Firefox freezes while trying to load page with Java-Applet

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[dex_sf]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.2) Gecko/20070208 Firefox/2.0.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.2) Gecko/20070208 Firefox/2.0.0.2

While pages with Java-Applets work properly on IE7 and Opera 9.10 on Vista Fx freezes while trying to load them. I also noticed it on other pages with Java-Applet, but they are not accessible for the public.

Tested with JRE 1.6.0.

Reproducible: Always

Steps to Reproduce:
1. go to: http://www.esa.int/SPECIALS/Launchers_Home/index.html
2. Fx freezes while trying to load page with Java-Applet

Actual Results:  
Fx freezes

Expected Results:  
Fx should load Java-Applet and be able to run it

Comment 1

[Carsten Book [:Tomcat]]

WFM on Build identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.2) Gecko/2007020823 Firefox/2.0.0.2 

The "Launch Update" Applet is loading and running with java version "1.6.0"
Java(TM) SE Runtime Environment (build 1.6.0-b105) - no hang also on this applet on vista ultimate.

Do you see this hang also with a new firefox profile ? 

Comment 2

[dex_sf]

Yep, the problem is confirmed with a new profile and default Fx installation, also on Vista Ultimate. I also tried it on an admin account as well as by starting Fx with admin rights, no success. The same problem exists with SeaMonkey 1.1.

Comment 3

[Marcia Knous [:marcia]]

WFM too using Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.8.1.2) Gecko/2007020823 Firefox/2.0.0.2. I am running Win Vista Home Basic. I also checked the site on FF 1.5.0.10 and it also runs fine. When I set up my Vista machine I installed the latest version of Java from Sun. Note that there are a number of Win Vista issues noted in the release notes: http://java.sun.com/javase/6/webnotes/index.html#windowsvista.

I noticed that the link you point to is an iscroll applet, do you recall if the other sites you hit were using that kind of applet as well?

Comment 4

[dex_sf]

When Java looked for updates yesterday it wasn't able to any new ones. My build is 1.6.0-oem-b104 (Dell default). I downloaded the latest version manually from Sun and will install it now.

Nope, the other applets where no iscroll ones.

Thanks a lot for taking the time to reply Marcia and Carsten btw!

Comment 5

[Marcia Knous [:marcia]]

by any chance is this a new dell computer? I am noticing reports from users that have dell computers running Vista that we are not seeing on our machines here.

(In reply to comment #4)
> When Java looked for updates yesterday it wasn't able to any new ones. My build
> is 1.6.0-oem-b104 (Dell default). I downloaded the latest version manually from
> Sun and will install it now.
> 
> Nope, the other applets where no iscroll ones.
> 
> Thanks a lot for taking the time to reply Marcia and Carsten btw!
> 

Comment 6

[dex_sf]

Ok, build 1.6.0-b105 is installed and everything works perfectly now!! Not the slightest problems.

Yes, it's a two days old aka brand-new Dell computer.

So, the problem is the preinstalled build 1.6.0-oem-b104. It might be an idea to contact Sun to push the update or to add an info on the Fx release notes:
http://en-us.www.mozilla.com/en-US/firefox/2.0.0.1/releasenotes/#vista

that owners of new Dell computer need to update their Java manually by downloading the latest build themselves.

Thanks so much again, Marcia! 

Comment 7

[Marcia Knous [:marcia]]

I am going to resolve this as WFM, but I have noted this issue on our testing page.