372497 - My Bookmarks just disappeared and the Bookmarking tool no longer operates. All other caches of info. such as passwords and Histories are O.K.

Status: RESOLVED DUPLICATE of bug 319196

(Firefox :: Bookmarks & History, defect)

Description

[Jim Griggs]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2

Upon restart of XP, and opening Firefox, it looks as though the skin I was using(not sure which, but a MAC looking one)plus all my bookmarks just vanished. All else seemed to be O.K. I did notice that Foxy tunes was started in a different location in the browser too. It(firefox) dosen't want to open the way it is setup if I close and reopen it. Various toolbars appear that were previously disabled. I did reinstall, but no effect on bookmarks. 

Reproducible: Couldn't Reproduce

Steps to Reproduce:
1.Reinsatlled Firefox.
2.Tried System restore- told nothing had changed.

3.At wits end!
Actual Results:  
Unable to affect change.

Expected Results:  
I had hoped that some file error had occured and since other things cached were alright, that it would fix itself upon reload or reinstall.

Comment 1

[Carsten Book [:Tomcat]]

Please see http://kb.mozillazine.org/Lost_bookmarks (for recovering your bookmarks) and http://kb.mozillazine.org/Toolbar_customizations_reset_on_startup

Does this help to fix your problem? 

Comment 2

[Carsten Book [:Tomcat]]

From the Mail from the Reporter to my Email Adress: 

just wanted you to know that the info you sent from Mozillazine was
just what I was looking for. I was able to find the bookmark backup
file, and it was restored. I still don't have any idea why it
disappeared. That is something that is not in my purview; it is
probably something you are familiar working with.

Thanks!

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Seems this is a dupe of 319196