Authentication email after registration not received

RESOLVED FIXED

Status

RESOLVED FIXED
12 years ago
4 years ago

People

(Reporter: aryx, Assigned: oremj)

Tracking

Details

The authentication email for the registration on https://remora.stage.mozilla.com seems to be broken or not completely working. Trev and I registered and didn't receive confirmation mails, trev had success with a yahoo mail address. (Yes, I checked the spam folders.)

Comment 1

12 years ago
Just a note - I tried to register as trev@adblockplus.org. This address is forwarded to GMail without any spam checks. And I did check GMail's spam folder.

Comment 2

12 years ago
I just tried to register directly with the GMail address - and received the confirmation mail.
Didn't work:
- *@coole-files.de which forward to
- *@gmx.net

Worked:
- *@web.de

Accounts are created in database (because usernames from the tests are already registered).

One of trev's addresses is gmx. Did you used them?

Were the emails rejected by the mail server?
Emails come from nobody@mozilla.org. Does that account actually exist?
(In reply to comment #4)
> Emails come from nobody@mozilla.org. Does that account actually exist?

It does not.
(In reply to comment #5)
> It does not.

Er, I spoke too soon. I just ran a test on it, and it does exist, but it most likely goes to /dev/null.

Comment 7

12 years ago
Is it possible then that these servers bounce it somehow and the bounce gets eaten by the big black hole?

Comment 8

12 years ago
Yes, the mail did bounce. I got the entry from the mail log:

NOQUEUE: reject: RCPT from webapp01.sj.mozilla.com[63.245.208.146]: 554 5.1.8 <apache@mrapp-stage01.mozilla.org>: Sender address rejected: Domain not found; from=<apache@mrapp-stage01.mozilla.org> to=<trev@adblockplus.org> proto=ESMTP helo=<mrapp-stage01.mozilla.org>

The name mrapp-stage01.mozilla.org in fact doesn't resolve.

Updated

12 years ago
Assignee: nobody → server-ops
Component: Public Pages → Server Operations
Product: addons.mozilla.org → mozilla.org
QA Contact: web-ui → justin
Version: 3.0 → other

Updated

12 years ago
Severity: critical → normal
(Assignee)

Updated

12 years ago
Assignee: server-ops → oremj
(Assignee)

Comment 9

12 years ago
I think this should be fixed.  Would someone please test?

Comment 10

12 years ago
Yes, works for me now.
(Assignee)

Updated

12 years ago
Status: NEW → RESOLVED
Last Resolved: 12 years ago
Resolution: --- → FIXED
Product: mozilla.org → mozilla.org Graveyard
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