Closed Bug 375290 Opened 18 years ago Closed 18 years ago

monitor goes to sleep when Firefox switches pages or web sites

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Version:
1.5.0.x Branch
Platform:
x86
Windows 2000
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: donaleen, Unassigned)

Details

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.8.0.11) Gecko/20070312 Firefox/1.5.0.11 When I ask Firefox to switch web pages, my monitor goes into sleep mode and won't wake up unless I turn it off and then back on. This can happen when I select a bookmark, click on a link, select a website from the drop down list in the address bar, etc. This problem is intermittent. It happens most often when my system has been idle for a while. Once it happens, it often happens several times in a row. I only have this problem with Firefox, no other apps, including IE. This has been happening for a couple of versions of Firefox now. I have been using Firefox for a few years on this computer. Reproducible: Sometimes Steps to Reproduce: 1. Click on a link 2. 3. Actual Results: Happens most frequently when my system has been idle for some time. Expected Results: Monitor goes dark and green light goes yellow on monitor (indicating sleep mode) THIS IS VERY ANNOYING
Donaleen, this sounds more like your computer just going to sleep on its own and it being more of a coincidence that Firefox goes to sleep. However, can you try this in safe mode and see if you can reproduce it? http://kb.mozillazine.org/Safe_Mode
Summary: montor goes to sleep when Firefox switches pages or web sites → monitor goes to sleep when Firefox switches pages or web sites
No, my system is NOT just going to sleep on its own. Firefox is somehow causing it.
As I said, please try Firefox in safe mode. This could very well be an add-on or some other change that's causing it.
I turned my monitor on (I turn it off at ngiht) this morning. Checked my mail. Clicked on Firefox to open it and it brought up the dialog box for safe mode. I clicked Continue in the dialog box and my monitor went into sleep mode. I had to turn it off and back on to wake it up. I went to Outlook and opened the message with the link to this bug. Clicked on the link... my monitor once again went to sleep and I had to turn it off and back on to reactivate it. This is how it is with Firefox on my system these days.
Version: unspecified → 1.5.0.x Branch
Donaleen, can you please try with a new profile? http://kb.mozillazine.org/Profile_Manager
I created a new profile. I unchecked the box so it asks me which profile to use... I am surprised to see my bookmarks in the new profile. Are you? I did NOT import them... all I have done is create a new profile and tell Firefox to use that profile when it opened.
I'm surprised as well. It sounds like you didn't actually create a new profile somehow. The other option you have is moving aside that directory and moving things back slowly if the problem doesn't exist with a new profile.
Well, there is a whole new directory, created today. When Firefox starts, it asks me which profile I want to use. So all indications are it did create a new profile, but somehow with my boooksmarks intact.
It seems like it DID do something. It doesn't remember any of my passwords. It doesn't remember where home is (google). The only thing it seems to have retained is my bookmarks. My cookies are gone. I don't think I had done much to customize firefox.
Donaleen, since using the new profile, which for some reason retained your bookmarks, has your computer gone to sleep while using Firefox?
No... but, it happens most often when my monitor has been turned off or when I have been away from my system for a while and I wake the system up. Then the first time or two or three that I use Firefox it happens. I have been right here, using it since I added the profile. I did turn my monitor off for a bit to see if it would happen. I think I need more time with it before I know if anything has changed. It is intermittent.
If it happened EVERY time I use Firefox, I'd go back to IE.
Keep trying it and report back in a day or two if it has happened.
I turned on my monitor this morning and it happened the first three times I touched FIrefox.
After talking it over with someone, this is probably a bad graphics driver. Firefox is probably using a different part of the driver's API than other apps. Donaleen, you should try to update the driver for your graphics card.
please reopen bug if you still see problem after updating graphics driver.
Status: UNCONFIRMED → RESOLVED
Closed: 18 years ago
Resolution: --- → INCOMPLETE
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